These poster templates are also available in Word (15 KB)
Use the following templates to make a poster reminding staff of key strategies for clear communication.
Key Strategies for Clear Communication
- Use qualified interpreters.
- Slow down.
- Limit content to 1 - 3 key points and reinforce them.
- Check you have been clear with teach-back.
Key Strategies for Clear Communication: Engage with your patients.
- Be respectful and caring.
- Listen actively without interrupting.
- Use open-ended questions to invite participation.
- Ask, 鈥淲hat questions do you have?鈥
Key Strategies for Clear Communication
- Show how it is done.
- Use simple pictures and models.
- Don't be vague. Put a number on it.
