Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-17 of 17 Bibliography Items Found
Bechtel GG. Commensurate ratings of health care. J Outcome Meas. 2000-2001 Dec, 4(3): 635-66.
Weech-Maldonado R, Weidmer B, Morales LS, et al. Cross-cultural adaptation of survey instruments: the CAHPS experience. In Cynamon ML, Kulka RA editors. Seventh Conference on Health Survey Research Methods. 2000 Dec, : 75-82.
Spranca M, Kanouse DE, Elliott MN, et al. Do consumer reports of health plan quality affect health plan selection?. Health Serv Res. 2000 Dec, 35(5 Pt 1): 933-47.
McCorry F, Garnick DW, Bartlett J, et al. Developing performance measures for alcohol and other drug services in managed care plans. Jt Comm J Qual Improv. 2000 Nov, 26(11): 633-43.
Hibbard JH, Harris-Kojetin L, Mullin P, et al. Increasing the impact of health plan report cards by addressing consumer concerns. Health Aff (Millwood). 2000 Sept-Oct, 19(5): 138-43.
Zaslavsky AM, Zaborski LB, Cleary PD. Does the effect of respondent characteristics on consumer assessments vary across health plans?. Med Care Res Rev. 2000 Sept, 57(3): 379-94.
Guadagnoli E, Epstein AM, Zaslavsky A, et al. Providing consumers with information about the quality of health plans: the Consumer Assessments of Health Plans (CAHPS) demonstration in Washington State. Jt Comm J Qual Improv. 2000 July, 26(7): 410-20.
Zaslavsky AM, Landon BE, Beaulieu ND, et al. How consumer assessments of managed care vary within and among markets. Inquiry. 2000 Summer, 37(2): 146-61.
Millar JS, McCauley D, Hays C, et al. Consumer Assessment of Health Plans Survey (CAHPS) results for Oklahoma managed care Medicaid, 1997, 1998, and 1999. J Okla State Med Assoc. 2000 Mar, 93(3): 109-17.
Zaslavsky AM, Beaulieu ND, Landon BE, et al. Dimensions of consumer-assessed quality of Medicare managed care health plans. Med Care. 2000 Feb, 38(2): 162-74.
Eisen SV, Clarridge B, Stringfellow V, et al. Toward a national report card: measuring consumer experiences with behavioral health services. In: Achieving Quality in Psychiatric and Substance Abuse Practice: Concepts and Case Reports; edited by B Dickey and L Seder. 2000
Eisen SV, Cleary PD. The experience of care and health outcomes (ECHO) survey. Behavioral outcomes and guidelines sourcebook. 2000
Edgman-Levitan S, Cleary PD. What information do consumers want and need?. Health Aff. 1996 Winter, 15(4): 42-56.
Gibbs DA, Sangl JA, Burrus B. Consumer perspectives on information needs for health plan choice. Health Care Financ Rev. 1996 Fall, 18(1): 55-73.
Hibbard JH, Sofaer S, Jewett JJ. Condition-specific performance information: assessing salience, comprehension, and approaches for communicating quality. Health Care Financ Rev. 1996 Fall, 18(1): 95-109.
Mental Health Statistics Improvement ProgramTask F . The MHSIP consumer-oriented mental health report card: the final report of the Mental Health Statistics Improvement Program (MHSIP). Center for Mental Health Services. 1996 Apr
Hibbard JH, Jewett JJ. What type of quality information do consumers want in a health care report card?. Med Care Res Rev. 1996 Mar, 53(1): 28-47.
