Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
Results
1-20 of 20 Bibliography Items Found
Weinick RM, Becker K, Parast L, et al. Emergency Department Patient Experience of Care Survey: Development and Field Test. Rand Health Q. 2014 Dec, 4(3): 5.
Weidmer BA, Cleary PD, Keller S, et al. Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients. Am J Kidney Dis. 2014 Nov, 64(5): 753-760.
Shaller D, Kanouse DE, Schlesinger M. Context-based strategies for engaging consumers with public reports on health care providers. Med Care Res Rev. 2014 Oct, 71(5 Suppl): 17S-37S.
Schlesinger M, Kanouse DE, Martino SC, et al. Complexity, public reports, and choice of doctors: a look inside the blackest box of consumer behavior. Med Care Res Rev. 2014 Oct, 71(5 Suppl): 38S-64S.
Dillman DA, Smyth JD, Christian LM. Internet, mail and mixed mode surveys: the tailored design method, 4th Edition. John Wiley & Sons. 2014 Aug
Cleary PD, Meterko M, Wright SM, et al. Are comparisons of patient experiences across hospitals fair? A study in Veterans Health Administration hospitals. Med Care. 2014 Jul, 52(7): 619-625.
Anhang Price R, Elliott MN, Zaslavsky AM, et al. Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014 July, 71(5): 522-54.
Wood R, Paoli CJ, Hays RD, et al. Evaluation of non-response to the Consumer Assessment of Healthcare Providers and Systems In-Center Hemodialysis Survey (CAHPS-ICH). Clin J Am Soc Nephrol. 2014 June, 9(6): 1099-1108.
Hussey PS, Luft HS, McNamara P. Public reporting of provider performance at a crossroads in the United States: summary of current barriers and recommendations on how to move forward. Med Care Res Rev. 2014 May, 71(5 Suppl): 5S-16S.
Hays RD, Martino S, Brown JA, et al. Evaluation of a care coordination measure for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Medicare survey. Med Care Res Rev. 2014 Apr, 71(2): 192-202.
Weinick R, Haviland AM, Hambarsoomian K, et al. Does the racial/ethnic composition of Medicare Advantage Plans reflect their areas of operation?. Health Serv Res. 2014 Apr, 49(2): 526-45.
Mukamel DB, Haeder SF, Weimer DL. Top-down and bottom-up approaches to health care quality: the impacts of regulation and report cards. Annu Rev Public Health. 2014 Mar, 35: 477-97.
Quigley DD, Elliott MN, Farley DO, et al. Specialties differ in which aspects of doctor communication predict overall physician ratings. J Gen Intern Med. 2014 Mar, 29(3): 447-54.
Lehrman W, Silvera G, Wolf JA. The patient experience movement moment. Patient Experience Journal. 2014, 1(2): 9-11.
Drake KM, Hargraves JL, Lloyd S, et al. The effect of response scale, administration mode, and format on responses to the CAHPS Clinician and Group survey. Health Serv Res. 2014 Jan, 49(4): 1387-99.
Farley O, Hays D, Elliott MN. When does a plan differ significantly from other plans? Statistical and practical significance criteria of star ratings for the New Jersey CAHPS survey. RAND. 1997 Dec
Cleary PD, Edgman-Levitan S. Health care quality: Incorporating consumer perspectives. JAMA. 1997 Nov 19, 278(19): 1608-1612.
Teague GB, Ganju V, Hornik JA, et al. The MHSIP mental health report card: a consumer oriented approach to monitoring the quality of health plans. Eval Rev. 1997 June, 21(3): 330-41.
Hibbard JH, Jewett JJ. Will quality report cards help consumers?. Health Aff (Millwood). 1997 May-June, 16(3): 218-28.
Sofaer S. How will we know if we got it right? aims, benefits and risks of consumer information initiatives. Jt Comm J Qual Improv. 1997 May, 23(5): 258-64.