Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-35 of 35 Bibliography Items Found
Elliott MN, Lehrman WG, Goldstein EH, et al. Hospital survey shows improvements in patient experience. Health Aff. 2010 Nov, 29(11): 2061-7.
Meterko M, Wright S, Lin H, et al. Mortality among patients with acute myocardial infarction: the influences of patient-centered care and evidence-based medicine. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1188-1204.
Zaslavsky AM, Cleary PD. Dimensions of plan performance for sick and healthy members on the Consumer Assessments of Health Plans Study 2.0 survey. Med Care. 2010 Oct, 40(10): 951-64.
Anastario MP, Gallagher PM, Rodriguez HP, et al. A randomized trial comparing mail vs in-office distribution of the CAHPS Clinician and Group Survey. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1345-59.
Werner R, Stuart E, Polsky D. Public reporting drove quality gains at nursing homes. Health Aff (Millwood). 2010 Sept, 29(9): 1706-1713.
Lagu T, Hannon NS, Rothberg MB, et al. Patients' evaluations of health care providers in the era of social networking: an analysis of physician-rating websites. J Gen Intern Med. 2010 Sept, 25(9): 942-946.
Palsbo SE, Diao G, Palsbo GA, et al. Case-mix adjustment and enabled reporting of the health care experiences of adults with disabilities. Arch Phys Med Rehabil. 2010 Sept, 91(9): 1339-46.
Isaac T, Zaslavsky AM, Cleary PD, et al. The relationship between patients' perception of care and measures of hospital quality and safety. Health Serv Res. 2010 Aug, 45(4): 1024-40.
Maeng DD, Scanlon DP, Chernew ME, et al. The relationship between health plan performance measures and physician network overlap: implications for measuring plan quality. Health Serv Res. 2010 Aug, 45(4): 1005-23.
Fongwa MN, Setodji CM, Paz SH, et al. Readability and missing data rates in CAHPS 2.0 Medicare survey in African American and white Medicare respondents. Health Outcomes Res Med. 2010 July, 1(1): e39-49.
Mittler JN, Landon BE, Cleary PD, et al. Market variations in intensity of Medicare service use and beneficiary experiences with care. Health Serv Res. 2010 June, 45(3): 647-69.
Frankenfield DL, Wei II, Anderson KK, et al. Prescription medication cost-related non-adherence among Medicare CAHPS respondents: disparity by Hispanic ethnicity. J Health Care Poor Underserved. 2010 May, 21(2): 518-43.
Hibbard JH, Sofaer S. Best practices in public reporting no. 1: how to effectively present health care performance data to consumers. ´óÏóÊÓƵ. 2010 May/ncepcr/tools/public-reporting/guide1.html
Keenan PS, Cleary PD, O'Malley AJ, et al. Geographic area variations in the Medicare health plan era. Med Care. 2010 Mar, 48(3): 260-66.
Goldstein E, Elliott MN, Lehrman WG, et al. Racial/ethnic differences in patients' perceptions of inpatient care using the HCAHPS survey. Med Care Res Rev. 2010 Feb, 67(1): 74-92.
Elliott MN, Lehrman WG, Goldstein EH, et al. Do hospitals rank differently on HCAHPS for different patient subgroups?. Med Care Res Rev. 2010 Feb, 67(1): 56-73.
Giordano LA, Elliott MN, Goldstein E, et al. Development, implementation and public reporting of the HCAHPS survey. Med Care Res Rev. 2010 Feb, 67(1): 27-37.
Lehrman WG, Elliott MN, Goldstein E, et al. Characteristics of hospitals demonstrating superior performance in patient experience and clinical process measures of care. Med Care Res Rev. 2010 Feb, 67(1): 38-55.
Zweifler J, Hughes S, Lopez RA. Controlling for race/ethnicity: a comparison of California commercial health plans CAHPS scores to NCBD benchmarks. Int J Equity Health. 2010 Jan, 9: 4.
´óÏóÊÓƵ . HCAHPS Three-State Pilot Study Analysis Results. Submitted to the Centers for Medicare and Medicaid Services. Dec. 22, 2003
Hargraves JL, Hays RD, Cleary PD. Psychometric properties of the consumer assessment of health plans study (CAHPS) 2.0 adult core survey. Health Serv Res. 2003 Dec, 38(6 pt 1): 1509-1527.
Venus PJ, Rector TS, Shah MM. Insights into problems obtaining care believed necessary as measured by the Medicaid Consumer Assessment of Health Plans Survey (CAHPS). Am J Managed Care. 2003 Dec, 9(12): 797-803.
Hibbard JH, Peters E. Supporting informed consumer health care decisions: data presentation approaches that facilitate the use of information in choice. Annu Rev Public Health. 2003 Nov, 24: 413-33.
Beebe TJ, Harrison PA, McRae JA Jr, et al. Evaluating behavioral health services in Minnesota's Medicaid population using the Experience of Care and Health Outcomes (ECHO) Survey. J Health Care Poor Underserved. 2003 Nov, 14(4): 608-21.
Hays RD, Chong K, Brown JA, et al. Patient reports and ratings of individual physicians: an evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys. Am J Med Qual. 2003 Sept-Oct, 18(5): 190-6.
Bender RH, Lance TX, Guess LL. Including disenrollees in CAHPS managed care health plan assessment reporting. Health Care Financ Rev. 2003 Fall, 25(1): 67-79.
Lied TR, Sheingold SH, Landon BE, et al. Beneficiary reported experience and voluntary disenrollment in Medicare managed care. Health Care Financ Rev. 2003 Fall, 25(1): 55-66.
Morales S, Weech-Maldonado R, Elliott MN, et al. Psychometric properties of the Spanish Consumer Assessment of Health Plans Survey (CAHPS). Hispanic J Behav Sci. 2003 Aug, 25(3): 386-409.
Roohan PJ, Franko SJ, Anarella JP, et al. Do commercial managed care members rate their health plans differently than Medicaid managed care members?. Health Serv Res. 2003 Aug, 38(4): 1121-34.
Lurie N, Zhan C, Sangl J, et al. Variation in racial and ethnic differences in consumer assessments of health care. Am J Manag Care. 2003 July, 9(7): 502-9.
Weech-Maldonado R, Morales LS, Elliott MN, et al. Race/ethnicity, language, and patients' assessments of care in Medicaid managed care. Health Serv Res. 2003 June, 38(3): 789-808.
Joffe S, Manocchia M, Weeks JC, et al. What do patients value in their hospital care? An empirical perspective on autonomy-centred bioethics. J Med Ethics. 2003 Apr, 29(2): 103-8.
Hibbard JH, Stockard J, Tusler M. Does publicizing hospital performance stimulate quality improvement efforts?. Health Aff (Millwood). 2003 Mar-Apr, 22(2): 84-94.
Shaller D, Sofaer S, Findlay SD, et al. Consumers and quality-driven health care: a call to action. Health Aff (Millwood). 2003 Mar-Apr, 22(2): 95-101.
Fowler FJ. Getting beyond pretests and cognitive interviews: the case for more experimental split-ballot pilot studies. In: Questionnaire Development Evaluation and Testing Methods, Bulletin of Sociological Methodology. 2003 Jan
