Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-45 of 45 Bibliography Items Found
Elliott MN, Lehrman WG, Goldstein EH, et al. Hospital survey shows improvements in patient experience. Health Aff. 2010 Nov, 29(11): 2061-7.
Meterko M, Wright S, Lin H, et al. Mortality among patients with acute myocardial infarction: the influences of patient-centered care and evidence-based medicine. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1188-1204.
Zaslavsky AM, Cleary PD. Dimensions of plan performance for sick and healthy members on the Consumer Assessments of Health Plans Study 2.0 survey. Med Care. 2010 Oct, 40(10): 951-64.
Anastario MP, Gallagher PM, Rodriguez HP, et al. A randomized trial comparing mail vs in-office distribution of the CAHPS Clinician and Group Survey. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1345-59.
Werner R, Stuart E, Polsky D. Public reporting drove quality gains at nursing homes. Health Aff (Millwood). 2010 Sept, 29(9): 1706-1713.
Lagu T, Hannon NS, Rothberg MB, et al. Patients' evaluations of health care providers in the era of social networking: an analysis of physician-rating websites. J Gen Intern Med. 2010 Sept, 25(9): 942-946.
Palsbo SE, Diao G, Palsbo GA, et al. Case-mix adjustment and enabled reporting of the health care experiences of adults with disabilities. Arch Phys Med Rehabil. 2010 Sept, 91(9): 1339-46.
Isaac T, Zaslavsky AM, Cleary PD, et al. The relationship between patients' perception of care and measures of hospital quality and safety. Health Serv Res. 2010 Aug, 45(4): 1024-40.
Maeng DD, Scanlon DP, Chernew ME, et al. The relationship between health plan performance measures and physician network overlap: implications for measuring plan quality. Health Serv Res. 2010 Aug, 45(4): 1005-23.
Fongwa MN, Setodji CM, Paz SH, et al. Readability and missing data rates in CAHPS 2.0 Medicare survey in African American and white Medicare respondents. Health Outcomes Res Med. 2010 July, 1(1): e39-49.
Mittler JN, Landon BE, Cleary PD, et al. Market variations in intensity of Medicare service use and beneficiary experiences with care. Health Serv Res. 2010 June, 45(3): 647-69.
Frankenfield DL, Wei II, Anderson KK, et al. Prescription medication cost-related non-adherence among Medicare CAHPS respondents: disparity by Hispanic ethnicity. J Health Care Poor Underserved. 2010 May, 21(2): 518-43.
Hibbard JH, Sofaer S. Best practices in public reporting no. 1: how to effectively present health care performance data to consumers. ´óÏóÊÓƵ. 2010 May/ncepcr/tools/public-reporting/guide1.html
Keenan PS, Cleary PD, O'Malley AJ, et al. Geographic area variations in the Medicare health plan era. Med Care. 2010 Mar, 48(3): 260-66.
Goldstein E, Elliott MN, Lehrman WG, et al. Racial/ethnic differences in patients' perceptions of inpatient care using the HCAHPS survey. Med Care Res Rev. 2010 Feb, 67(1): 74-92.
Elliott MN, Lehrman WG, Goldstein EH, et al. Do hospitals rank differently on HCAHPS for different patient subgroups?. Med Care Res Rev. 2010 Feb, 67(1): 56-73.
Giordano LA, Elliott MN, Goldstein E, et al. Development, implementation and public reporting of the HCAHPS survey. Med Care Res Rev. 2010 Feb, 67(1): 27-37.
Lehrman WG, Elliott MN, Goldstein E, et al. Characteristics of hospitals demonstrating superior performance in patient experience and clinical process measures of care. Med Care Res Rev. 2010 Feb, 67(1): 38-55.
Zweifler J, Hughes S, Lopez RA. Controlling for race/ethnicity: a comparison of California commercial health plans CAHPS scores to NCBD benchmarks. Int J Equity Health. 2010 Jan, 9: 4.
Darby C, Hays RD, Kletke P, editors. Development and evaluation of the CAHPS hospital survey. Health Serv Res. , 40(6 Pt2): 765-771.
Sofaer S, Crofton C, Goldstein E, et al. What do consumers want to know about the quality of care in hospitals?. Health Serv Rev. 2005 Dec, 40(6 Pt 2): 2018-36.
O'Malley AJ, Zaslavsky AM. Variance-covariance functions for domain means of ordinal survey items. Surv Methodol. 2005 Dec, 31(2): 169-82.
Levine RE, Fowler FJ, Brown JA. Role of cognitive testing in the development of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2037-56.
Elliott MN, Edwards C, Angeles J, et al. Patterns of unit and item nonresponse in the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2096-2119.
Gary TL, Maiese EM, Batts-Turner M, et al. Patient satisfaction, preventive services, and emergency room use among African-Americans with type 2 diabetes. Dis Manag. 2005 Dec, 8(6): 361-71.
Keller S, O'Malley AJ, Hays RD, et al. Methods used to streamline the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2057-77.
Goldstein E, Farquhar M, Crofton C, et al. Measuring hospital care from the patients perspective: an overview of the CAHPS Hospital Survey development process. Health Serv Res. 2005 Dec, 40(6 Pt 2): 1977-95.
O'Malley AJ, Zaslavsky AM, Hays RD, et al. Exploratory factor analyses of the CAHPS Hospital Pilot Survey responses across and within medical, surgical, and obstetric services. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2078-95.
Hepner KA, Brown JA, Hays RD. Comparison of mail and telephone in assessing patient experiences in receiving care from medical group practices. Eval Health Prof. 2005 Dec, 28(4): 377-89.
O'Malley AJ, Zaslavsky AM, Elliot MN, et al. Case-mix adjustment of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2162-81.
Hurtado MP, Angeles J, Blahut SA, et al. Assessment of the equivalence of the Spanish and English versions of the CAHPS Hospital Survey on the quality of inpatient care. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2140-2161.
Fredrickson DD, Jones TL, Molgaard CA, et al. Optimal design features for surveying low-income populations. J Health Care Poor Underserved. 2005 Nov, 16(4): 677-90.
Elliott MN, Farley D, Hambarsoomians K, et al. Do Medicaid and commercial CAHPS scores correlate within plans? A New Jersey case study. Med Care. 2005 Oct, 43(10): 1027-33.
Scholle SH, Mardon R, Shih SC, et al. The relationship between quality and utilization in managed care. Am J Manag Care. 2005 Aug, 11(8): 521-7.
Fung CH, Elliott MN, Hays RD, et al. Patients' preferences for technical versus interpersonal quality when selecting a primary care physician. Health Serv Res. 2005 Aug, 40(4): 957-77.
Bann CM, Iannacchione VG, Sekscenski ES. Evaluating the effect of translation on Spanish speakers' ratings of Medicare. Health Care Financ Rev. 2005 Summer, 26(4): 51-65.
Scanlon DP, Swaminathan S, Chernew M, et al. Competition and health plan performance: evidence from health maintenance organization insurance markets. Med Care. 2005 Apr, 43(4): 338-46.
Robins CS, Heller A, Myers MA. Financial vulnerability among Medicare managed care enrollees. Health Care Financ Rev. 2005 Spring, 26(3): 81-92.
Werner RM, Asch DA. The unintended consequences of public reporting quality information. JAMA. 2005 Mar, 293(10): 1239-44.
Gallagher PM, Fowler FJ, Stringfellow VL. The nature of nonresponse in a Medicaid survey: causes and consequences. J Off Stat. 2005 Mar, 21(1): 73-87.
Sofaer S, Firminger K. Patient perceptions of the quality of health services. Annu Rev Public Health. 2005 , 26: 513-59.
Solomon LS, Hays RD, Zaslavsky AM, et al. Psychometric properties of a group-level CAHPS instrument. Med Care. 2005 Jan, 43(1): 53-60.
Hibbard JH, Stockard J, Tusler M. Hospital performance reports: impact on quality, market share, and reputation. Health Aff (Millwood). 2005 Jan, 41(1 Suppl): 161-70.
Shea JA, Aguirre AC, Sabatini J, et al. Developing an illustrated version of the Consumer Assessment of Health Plans (CAHPS). Jt Comm J Qual Patient Saf. 2005 Jan, 31(1): 32-42.
Kim M, Zaslavsky AM, Cleary PD. Adjusting pediatric CAHPS scores to ensure fair comparison of health plan performances. Med Care. 2005 Jan, 43(1): 44-52.
