Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-38 of 38 Bibliography Items Found
Weinick RM, Becker K, Parast L, et al. Emergency Department Patient Experience of Care Survey: Development and Field Test. Rand Health Q. 2014 Dec, 4(3): 5.
Weidmer BA, Cleary PD, Keller S, et al. Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients. Am J Kidney Dis. 2014 Nov, 64(5): 753-760.
Shaller D, Kanouse DE, Schlesinger M. Context-based strategies for engaging consumers with public reports on health care providers. Med Care Res Rev. 2014 Oct, 71(5 Suppl): 17S-37S.
Schlesinger M, Kanouse DE, Martino SC, et al. Complexity, public reports, and choice of doctors: a look inside the blackest box of consumer behavior. Med Care Res Rev. 2014 Oct, 71(5 Suppl): 38S-64S.
Dillman DA, Smyth JD, Christian LM. Internet, mail and mixed mode surveys: the tailored design method, 4th Edition. John Wiley & Sons. 2014 Aug
Cleary PD, Meterko M, Wright SM, et al. Are comparisons of patient experiences across hospitals fair? A study in Veterans Health Administration hospitals. Med Care. 2014 Jul, 52(7): 619-625.
Anhang Price R, Elliott MN, Zaslavsky AM, et al. Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014 July, 71(5): 522-54.
Wood R, Paoli CJ, Hays RD, et al. Evaluation of non-response to the Consumer Assessment of Healthcare Providers and Systems In-Center Hemodialysis Survey (CAHPS-ICH). Clin J Am Soc Nephrol. 2014 June, 9(6): 1099-1108.
Hussey PS, Luft HS, McNamara P. Public reporting of provider performance at a crossroads in the United States: summary of current barriers and recommendations on how to move forward. Med Care Res Rev. 2014 May, 71(5 Suppl): 5S-16S.
Hays RD, Martino S, Brown JA, et al. Evaluation of a care coordination measure for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Medicare survey. Med Care Res Rev. 2014 Apr, 71(2): 192-202.
Weinick R, Haviland AM, Hambarsoomian K, et al. Does the racial/ethnic composition of Medicare Advantage Plans reflect their areas of operation?. Health Serv Res. 2014 Apr, 49(2): 526-45.
Mukamel DB, Haeder SF, Weimer DL. Top-down and bottom-up approaches to health care quality: the impacts of regulation and report cards. Annu Rev Public Health. 2014 Mar, 35: 477-97.
Quigley DD, Elliott MN, Farley DO, et al. Specialties differ in which aspects of doctor communication predict overall physician ratings. J Gen Intern Med. 2014 Mar, 29(3): 447-54.
Lehrman W, Silvera G, Wolf JA. The patient experience movement moment. Patient Experience Journal. 2014, 1(2): 9-11.
Drake KM, Hargraves JL, Lloyd S, et al. The effect of response scale, administration mode, and format on responses to the CAHPS Clinician and Group survey. Health Serv Res. 2014 Jan, 49(4): 1387-99.
Tu HT, Lauer JR. Word of mouth and physician referrals still drive health care provider choice. Res Brief. 2008 Dec, 9: 8-Jan.
Ferrari M, Shaller D. Measuring patient experience: beyond simple ratings of care. Minnesota Physician. 2008 Dec, 22(9).
O'Malley AJ, Zaslavsky AM. Domain-level covariance analysis for multi-level survey data with structured nonresponse. J Am Statist Assoc. 2008 Dec, 103(484): 1405-18.
Scanlon DP, Swaminathan S, Lee W, et al. Does competition improve health care quality?. Health Serv Res. 2008 Dec, 43(6): 1931-51.
Eselius LL, Zaslavsky AM, Huskamp HA, et al. Casemix adjustment of consumer reports about managed behavioral health care and health plans. Health Serv Res. 2008 Dec, 43(6): 2014-32.
Rothman AA, Park H, Hays RD, et al. Can additional patient experience items improve the reliability of and add new domains to the CAHPS Hospital Survey?. Health Serv Res. 2008 Dec, 43(6): 2201-22.
Rothberg MB, Morsi E, Benjamin EM, et al. Choosing the best hospital: the limitations of public quality reporting. Health Aff (Millwood). 2008 Nov-Dec, 27(6): 1680-7.
Fongwa MN, Cunningham W, Weech-Maldonado R, et al. Reports and ratings of care: black and white Medicare enrollees. J Hlth Care Poor Underserved. 2008 Nov, 19(4): 1136-47.
Sequist TD, Schneider EC, Anastario M, et al. Quality monitoring of physicians: linking patients' experiences of care to clinical quality and outcomes. J Gen Intern Med. 2008 Nov, 23(11): 1784-90.
Jha AK, Orav EJ, Zheng J, et al. Patients' perception of hospital care in the United States. N Engl J Med. 2008 October, 359(18): 1921-31.
Shea JA, Guerra CE, Weiner J, et al. Adapting a patient satisfaction instrument for low literate and Spanish-speaking populations: comparison of three formats. Patient Educ Couns. 2008 Oct, 73(1): 132-40.
Glazer J, McGuire TG, Cao Z, et al. Using global ratings of health plans to improve the quality of health care. J Health Econ. 2008 Sept, 27(5): 1182-95.
Quigley D, Elliott M, Hays R, et al. Bridging from the Picker Hospital Survey to the CAHPS Hospital Survey. Med Care. 2008 July, 46(7): 654-61.
Hardee JT, Kasper IK. A clinical communication strategy to enhance effectiveness and CAHPS scores: the ALERT model. Perm J. 2008 Summer, 12(3): 70-4.
McCaffrey DF, Elliott MN. Power of tests for a dichotomous independent variable measured with error. Health Serv Res. 2008 June, 43(3): 1085-1101.
Elliott MN, Beckett MK, Chong K, et al. How do proxy responses and proxy-assisted responses differ from what Medicare beneficiaries might have reported after their health care?. Health Serv Res. 2008 June, 43(3): 833-48.
Fowler FJ, Gallagher PM, Anthony DL, et al. Relationship between regional per capita Medicare expenditures and patient perceptions of quality of care. JAMA. 2008 May, 299(20): 2406-12.
Harris KM, Buntin MB. Choosing a health care provider: the role of quality information. Robert Wood Johnson Foundation. 2008 May
Weech-Maldonado R, Fongwa MN, Gutierrez P, et al. Language and regional differences in evaluations of Medicare managed care by Hispanics. Health Serv Res. 2008 Apr, 43(2): 552-68.
Adams EK, Ketsche P, Zhou M, et al. Access and satisfaction among children in Georgia's Medicaid program and SCHIP. Health Care Financ Rev. 2008 Spring, 29(3): 43-57.
Tarn DM, Heritage J, Paterniti DA, et al. Prescribing new medications: a taxonomy of physician-patient communication. Commun Med. 2008 , 5(2): 195-208.
Hibbard JH. What can we say about the impact of public reporting? Inconsistent execution yields variable results. Ann Intern Med. 2008 Jan, 148(2): 160-1.
Fung CH, Lim YW, Mattke S, et al. Systematic review: the evidence that publishing patient care performance data improves quality of care. Ann Intern Med. 2008 Jan, 148(2): 111-23.