Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 52 Bibliography Items Found
Fenton JJ, Jerant A, Kravitz RL, et al. Reliability of physician-level measures of patient experience in primary care. J Gen Intern Med. 2017 Dec, 32(12): 1323-1329.
Setodji CM, Quigley DD, Elliott MN, et al. Patient experiences with care differ with chronic care management in a federally qualified community health center. Popul Health Manag. 2017 Dec, 20(6): 442-448.
Martino SC, Grob R, Davis S, et al. Choosing doctors wisely: can assisted choice enhance patients' selection of clinicians. Med Care Res Rev. 2017 Nov 25, [Epub ahead of print].
Labovitz J, Patel N, Santander I. Web-based patient experience surveys to enhance response rates: A Prospective Study. J Am Podiatr Med Assoc. 2017 Nov, 9(3): 516-521.
Sarinopoulos I, Bechel-Marriott DL, Malouin JM, et al. Patient experience with the patient-centered medical home in Michigan's statewide multi-payer demonstration: A cross-sectional study. J Gen Intern Med. 2017 Nov, 32(11): 1202-1209.
Collins RL, Haas A, Haviland AM, et al. What matters most to whom: Racial, ethnic, and language differences in the health care experiences most important to patients. Med Care. 2017 Nov, 55(11): 940-947.
Chaitoff A, Sun B, Windover A, et al. Associations between physician empathy, physician characteristics, and standardized measures of patient experience. Acad Med. 2017 Oct, 92(10): 1464-1471.
Mollica MA, Enewold LR, Lines LM, et al. Examining colorectal cancer survivors' surveillance patterns and experiences of care: a SEER-CAHPS study. Cancer Causes Control. 2017 Oct, 28(10): 1133-1141.
Hatfield LA, Zaslavsky AM. Implications of variation in the relationships between beneficiary characteristics and Medicare Advantage CAHPS measures. Health Serv Res. 2017 Aug, 54(8): 765-771.
Quigley DD, Palimaru AI, Chen AY, et al. Implementation of practice transformation: Patient experience according to practice leaders. Qual Manag Health Care. 2017 Jul/Sep, 26(3): 140-151.
Price RA, Parast L, Haas A, et al. Black and Hispanic patients receive hospice care similar to that of white patients when in the same hospices. Health Aff (Millwood). 2017 Jul, 36(7): 1283-1290.
Cerully JL, Martino SC, Rybowski L, et al. Using "roll-up" measures in health care quality reports: Perspectives of report sponsors and national alliances. Am J Manage Care. 2017 Jun 1, 23(6): e202-e207.
Toomey SL, Elliott MN, Zaslavsky AM, et al. Variation in family experience of pediatric inpatient care as measured by Child HCAHPS. Pediatrics. 2017 Apr, 139(4).
Cleary PD, Lubalin J, Hays RD, et al. Debating survey approaches: Letter to the Editor. Health Aff (Millwood).. 1998 Jan-Feb, 17(1): 265-268.
Evensen C, Yost KJ, Keller S, et al. CAHPS Cancer Care Survey: development, testing, and final content of a survey of patient experience with cancer care. Journal of Clinical Oncology. 2017 Mar, 35(8): 227-227.
Oladeru OA, Hamadu M, Cleary PD, et al. House staff communication training and patient experience scores. J Patient Exp. 2017 Mar 1, 4(1): 28-36.
Martino SC, Shaller D, Schlesinger M, et al. CAHPS and Comments: How closed-ended survey questions and narrative accounts interact in the assessment of patient experience. J Patient Exp. 2017 Mar, 4(1): 37-45.
Rinne ST, Castaneda J, Lindenauer PK, et al. Chronic obstructive pulmonary disease readmissions and other measures of hospital quality. Am J Respir Crit Care Med. 2017 Feb 1, [Epub ahead of print].
Hays RD, Chawla N, Kent EE, et al. Measurement equivalence of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Medicare survey items between Whites and Asians. Qual Life Res. , 26(2): 311-318.
Quigley DD, Predmore ZS, Hays RH. Tools to Gauge Progress during Patient-Centered Medical Home Transformation. The American Journal of Accountable Care. 2017, 5(4): e8-e18.
Quigley DD, Predmore ZS, Chen AY, et al. Implementation and sequencing of practice transformation in urban practices with underserved patients. Qual Manag Health Care. 2017 Jan/Mar, 26(1): 7-14.
Rodriguez HP, von Glahn T, Elliott MN, et al. The effect of performance-based financial incentives on improving patient care experiences: a statewide evaluation. J Gen Intern Med. 2009 Dec, 24(12): 1281-8.
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality and disenrollment in New York SCHIP. Am J Manag Care. 2009 Dec, 15(12): 910-8.
Gallagher PM, Ding L, Ham HP, et al. Development of a new patient-based measure of pediatric ambulatory care. Pediatrics. 2009 Nov, 124(5): 1348-54.
Beckett MK, Elliott MN, Richardson A, et al. Outpatient satisfaction: the role of nominal versus perceived communication. Health Serv Res. 2009 Oct, 44(5 Pt 1): 1735-49.
Weech-Maldonado R, Elliott MN, Oluwole A, et al. Survey response style and differential use of CAHPS rating scales by Hispanics. Med Care. 2009 Sept, 46(9): 963-8.
Keenan PS, Elliott MN, Zaslavsky AM, et al. Quality assessments by sick and healthy Medicare beneficiaries in traditional Medicare and Medicare managed care. Med Care. 2009 Aug, 47(8): 882-8.
Zolnierek KB, Dimatteo MR. Physician communication and patient adherence to treatment: a meta-analysis. Med Care. 2009 Aug, 47(8): 826-834.
Ng CW, Lim GH, McMaster F, et al. Patient satisfaction in an observation unit: the Consumer Assessment of Health Providers and Systems Hospital Survey. Emerg Med J. 2009 Aug, 26(8): 586-9.
Heller A, Elliott MN, Haviland AM. Patient activation status as a predictor of patient experience among Medicare beneficiaries. Med Care. 2009 Aug, 47(8): 850-7.
Elliott MN, Kanouse DE, Edwards CA, et al. Components of care vary in importance for overall patient-reported experience by type of hospitalization. Med Care. 2009 Aug, 47: 842-9.
Rodriguez HP, Scoggins JF, von Glahn T, et al. Attributing sources of variation in patients' experiences of ambulatory care. Med Care. 2009 Aug, 47(8): 835-41.
Sofaer S, Hopper S, Firminger K, et al. Addressing the need for public reporting of comparative hospice quality: a focus group study. Jt Comm J Qual Patient Saf. 2009 Aug, 35(8): 422-9.
Weidmer-Ocampo B, Johansson P, Dalpoas D, et al. Adapting CAHPS for an American Indian population. Health Care Poor Underserved. 2009 Aug, 20(3): 695-712.
Hoy EW. The surgical CAHPS survey. Bull Am Coll Surg. 2009 July, 94(7): 7-Jun.
Ginsburg PB, Kemper NM. Health care quality transparency: if you build it, will patients come?. Center for Studying Health System Change. 2009 July
Rodriguez HP, von Glahn T, Li A, et al. The effect of item screeners on the quality of patient survey data. Patient. 2009 June, 2(2): 135-41.
Rodriquez HP, von Glahn T, Rogers WH, et al. Organizational and market influences on physician performance on patient experience measures. Health Serv Res. 2009 June, 44(3): 880-901.
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality of care and plan choice in New York SCHIP. Health Serv Res. 2009 June, 44(3): 843-61.
Molina JA, Lim GH, Seow E, et al. Effects of survey mode on results of a patient satisfaction survey at the observation unit of an acute care hospital in Singapore. Ann Acad Med Singapore. 2009 June, 38(6): 487-7.
Sofaer S, Hibbard J. Best practices in public reporting no. 3: how to maximize public awareness and use of comparative quality reports through effective promotion and dissemination strategies. ´óÏóÊÓÆµ. 2009 June
Fullam F, Garman AN, Johnson TJ, et al. The use of patient satisfaction surveys and alternative coding procedures to predict malpractice risk. Med Care. 2009 May, 47(5): 553-9.
Shimada SL, Zaslavsky AM, Zaborski LB, et al. Market and beneficiary characteristics associated with enrollment in Medicare managed care plans and fee for service. Med Care. 2009 May, 47(5): 517-23.
Elliot MN, Haviland AM, Kanouse DE, et al. Adjusting for subgroup differences in extreme response tendency when rating health care: impact on disparity estimates. Health Serv Res. 2009 Apr, 44(1): 542-61.
Elliott MN, Zaslavsky AW, Goldstein E, et al. Effects of survey mode, patient mix, and nonresponse on CAHPS Hospital Survey Scores. Health Serv Res. 2009 Apr, 44(2 Pt 1): 501-518.
Keller S, Col Martin GC, Evensen CT, et al. The development and testing of a survey instrument for benchmarking dental plan performance: using insured patients' experiences as a gauge of dental care quality. J Am Dent Assoc. 2009 Feb, 140(2): 229-37.
Kolstad JT, Chernew ME. Quality and consumer decision making in the market for health insurance and health care services. Med Care Res Rev. 2009 Feb, 66(1 Suppl): S28-52.
Ranganathan M, Hibbard J, Rodday AM, et al. Motivating public use of physician-level performance data: an experiment on the effects of message and mode. Med Care Res Rev. 2009 Feb, 66: 68-81.
Wennberg JE, Bronner K, Skinner JS, et al. Inpatient care intensity and patients' ratings of their hospital experiences. Health Aff (Millwood). 2009 Feb, 28(1): 103-12.
Weech-Maldonado R, Elliott MN, Morales LS, et al. Health plan effects on patient assessments of Medicaid managed care among racial/ethnic minorities. J Gen Intern Med. 2009 Feb, 19(2): 136-45.