Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-40 of 40 Bibliography Items Found
Setodji CM, Burkhart Q, Hays RD, et al. Differences in Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group survey scores by recency of the last visit: Implications for comparability of periodic and continuous sampling. Med Care. 2019 Dec, 57(12): 80-86.
Burkhart Q, Orr N, Brown JA, et al. Associations of Mail Survey Length and Layout With Response Rates. Med Care Res Rev. 2019 Nov
Beckett MK, Elliott MN, Burkhart Q, et al. The effects of survey version on patient experience scores and plan rankings. Health Serv Res. 2019 Oct, 54(5): 1016-1022.
Hargraves JL, Cosenza C, Elliott MN, et al. The effect of different sampling and recall periods in the CAHPS Clinician & Group (CG-CAHPS) survey. Health Serv Res. 2019 Oct, 54(5): 1036-1044.
Setodji CM, Peipert JD, Hays RD. Differential item functioning of the CAHPS In-center Hemodialysis Survey. Qual Life Res. 2019 Nov, 28(11): 3117-3135.
Mathews M, Parast L, Tolpadi A, et al. Methods for Improving Response Rates in an Emergency Department Setting - A Randomized Feasibility Study. Survey Practice. 2019 Jul, 12(1).
Parast L, Mathews M, Elliott M, et al. Effects of Push-To-Web Mixed Mode Approaches on Survey Response Rates: Evidence from a Randomized Experiment in Emergency Departments. Survey Practice. 2019 Jul, 12(1): 1-26.
Holt JM. Patient experience in primary care: a systematic review of CG-CAHPS Surveys. J Patient Exp. 2019 June, 6(2): 93-102.
Toomey SL, Elliott MN, Zaslavsky AM, et al. Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys. Acad Pediatr. 2019 May, 19(4): 446-453.
Lee YS, Cleary PD. Dissatisfied creators: generating creative ideas amid negative emotion in health care. Sage Journals. 2019 May
Cefalu MS, Elliott MN, Setodji CM, et al. Hospital quality indicators are not unidimensional: a reanalysis of Lieberthal and Comer. Health Serv Res. 2019 Apr, 54(2): 502-508.
Dong N, Eisenberg JD, Dharmarajan K, et al. Relationship between patient-reported hospital experience and 30-day mortality and readmission rates for acute myocardial infarction, heart failure, and pneumonia. J Gen Intern Med. 2019 Apr, 34(4): 526-528.
Schlesinger MJ, Rybowski L, Shaller D, et al. Americans' growing exposure to clinician quality information: Insights and implications. Health Aff (Millwood). 2019 Mar, 38(3): 374-382.
Grob R, Schlesinger M, Barre LR, et al. What words convey: The potential for patient narratives to inform quality improvement. Milbank Q. 2019 Mar, 97(1): 176-227.
Lagu T, Norton CM, Russo LM, et al. Reporting of patient experience data on health systems' websites and commercial physician-rating websites: mixed-methods analysis. J Med Internet Res. 2019 Mar, 21(3): e12007.
Ndumele CD, Elliott MN, Haviland AM, et al. Differences in hospitalizations between fee-for-service and Medicare Advantage beneficiaries. Med Care. 2019 Jan, 57(1): 8-12.
Parast L, Mathews M, Tolpadi A, et al. National Testing of the Emergency Department Patient Experience of Care (EDPEC) Discharged to Community (DTC) Survey and Implications for Adjustment in Scoring. Med Care. 2019 Jan, 57(1): 42-48.
Fowler FJ Jr, Cosenza C, Cripps LA, et al. The effect of administration mode on CAHPS survey response rates and results: A comparison of mail and web-based approaches. Health Serv Res. 2019 Jan 18, [Epub ahead of print].
Mukherjee S, Rodriguez HP, Elliott MN, et al. Modern psychometric methods for estimating physician performance on the Clinician and Group CAHPS Survey. Health Serv Outcomes Res Methodol. 2013 Dec, 13(2.4): 109-23.
Huckman RS, Kelley MA. Public reporting, consumerism, and patient empowerment. N Engl J Med. 2013 Nov, 369(20): 1875-7.
Anhang Price R, Zaslavsky AM, Elliott MN. Valuing patient experience as a unique and intrinsically important aspect of health care quality. JAMA Surg. 2013 Oct, 148(10): 985-6.
Cleary PD. Expanding the use of patient reports about patient-centered care. Isr J Health Policy Res. 2013 Sep 17, 2(1): 36.
Zimlichman E, Rozenblum R, Millenson ML. The road to patient experience of care measurement: lessons from the United States. Isr J Health Policy Res. , 2(1): 35.
Llanwarne NR, Abel GA, Elliott MN, et al. Relationship between clinical quality and patient experience: analysis of data from the english quality and outcomes framework and the National GP Patient Survey. Ann Fam Med. 2013 Sept-Oct, 11(5): 467-72.
Orr N, Elliott MN, Burkhart Q, et al. Racial/ethnic differences in Medicare experiences and immunization: the role of disease burden. Med Care . 2013 Sept, 51(9): 823-31.
Quigley DD, Martino SC, Brown JA, et al. Evaluating the content of the communication items in the CAHPS Clinician and Group Survey and supplemental items with what high-performing physicians say they do. Patient. 2013 Sept, 6(3): 169-77.
Dembosky JW, Haviland AM, Elliott MN, et al. Does naming the focal plan in a CAHPS survey of health care quality affect response rates and beneficiary evaluations?. Public Opin Q. 2013 June, 77(2): 455-73.
Paddison CA, Abel GA, Roland MO, et al. Drivers of overall satisfaction with primary care: evidence from the English General Practice Patient Survey. Health Expect. 2013 May, 18(5): 1081-92.
Bergeson SC, Gray J, Ehrmantraut LA, et al. Comparing web-based with mail survey administration of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey. Prim Health Care. 2013 Apr 15, 3.
Martino SC, Weinick RM, Kanouse DE, et al. Reporting CAHPS and HEDIS data by race/ethnicity for Medicare beneficiaries. Health Serv Res. 2013 Apr, 48(2): 417-34.
Elliott MN, Brown JA, Lehrman WG, et al. A randomized experiment investigating the suitability of speech-enabled IVR and Web modes for publicly reported surveys of patients' experience of hospital care. Med Care Res Rev. 2013 Apr, 70(2): 165-84.
Paddison CA, Elliott MN, Haviland AM, et al. Experiences of care among Medicare beneficiaries with ESRD: Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey results. Am J Kidney Dis. 2013 Mar, 61(3): 440-9.
Elliott MN, Haviland AM, Cleary PD, et al. Care experiences of managed care Medicare enrollees near the end of life. J Am Geriatr Soc. 2013 Mar, 61(3): 407-12.
Yegian JM, Dardess P, Shannon M, et al. Engaged patients will need comparative physician-level quality data and information about their out-of-pocket costs. Health Aff (Millwood). 2013 Feb, 32(2): 328-37.
Emmert M, Sander U, Pisch F. Eight questions about physician-rating websites: a systematic review. J Med Internet Res. 2013 Feb, 15(2): e24.
Ratanawongsa N, Karter AJ, Parker MM, et al. Communication and medication refill adherence: the Diabetes Study of Northern California. JAMA Intern Med. 2013 Feb, 173(3): 210-8.
Manary MP, Boulding W, Staelin R, et al. The patient experience and health outcomes. N Engl J Med. 2013 Jan 17, 368(3): 201-3.
HANYS Quality Institute . Understanding publicly reported hospital quality measures. Healthcare Association of New York. 2013
Doyle C, Lennox L, Bell D. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ Open. 2013 Jan, 3(1): pii.
