Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-44 of 44 Bibliography Items Found
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960.
Fifolt M, Patel K, Rucks A, et al. A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey. Journal of Patient Experience. 2021 Oct
Fowler Jr FJ, Brenner PS, Hargraves JL, et al. Comparing Web and Mail Protocols for Administering Hospital Consumer Assessment of Healthcare Providers and Systems Surveys. Med Care. 2021 Oct, 59(10): 907-912.
Quigley DD, Slaughter ME, Gidengil C, et al. Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences. Hosp Pediatr. 2021 Oct, 10: e199-e214.
Raj M, Banaszak-Holl J. Consumer engagement with information on performance: a narrative review. Qual Manag Health Care. 2021 Jul-Sep, 30(3): 153-165.
Quigley DD, Qureshi N, AlMasarweh L, et al. Using CAHPS® patient experience data for patient-centered medical home transformation. Am J Manag Care. 2021 Sep, 27(9): e322-e329.
Quigley DD, Slaughter M, Qureshi N, et al. Practices and changes associated with patient-centered medical home transformation. American Journal of Medical Quality. 2021 Sep, 27(9): 386-393.
Ye F, Parast L, Hays RD, et al. Development and validation of a patient experience of care survey for emergency departments. Health Serv Res. 2022 Feb, 57(1): 102-112.
Sanghavi P, McWilliams JM, Schwartz AL, et al. Association of low-value care exposure with health care experience ratings among patient panels. JAMA Intern Med. 2021 Jul, 181(7): 941-948.
Navarro S, Ochoa CY, Chan E, et al. Will improvements in patient experience with care impact clinical and quality of care outcomes?: a systematic review. Med Care. 2021 Jun, : Epub ahead of print.
Quigley DD, Qureshi N, Slaughter ME, et al. Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions. J Eval Clin Pract. 2021 May, Epub ahead of print.
Mohan CS, Rotter JS, Tan HJ, et al. The association between patient experience and healthcare outcomes using SEER-CAHPS patient experience and outcomes among cancer survivors. J Geriatr Oncol. 2021 May, 12(4): 623-631.
Willard-Grace R, Knox M, Huang B, et al. Primary care clinician burnout and engagement association with clinical quality and patient experience. Journal of the American Board of Family Medicine: JABFM. 2021 May, 34(3): 542-552.
Farias AJ, Toledo G, Ochoa CY, et al. Racial/Ethnic Disparities in Patient Experiences With Health Care in Association With Earlier Stage at Colorectal Cancer Diagnosis: Findings From the SEER-CAHPS Data. Medical Care. 2021 Apr, 59(4): 295-303.
M Ahmedov, Pourat N, Liu H, et al. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States. J Patient Rep Outcomes. 2021 March, 5(1): 59.
Handley SC, Bell S, Nembhard IM. A systematic review of surveys for measuring patient-centered care in the hospital setting. Med Care. 2021 March, 59(3): 228-237.
Cefalu M, Elliott MN, RD Hays. Adjustment of patient experience surveys for how people respond. Medical Care. 2021 Mar, 59(3): 202-205.
Kingery MT, Hoberman A, Baron SL, et al. Day-of-surgery video calls and phone calls increase patient satisfaction with outpatient surgery experience: a randomized controlled trial of postoperative communication modalities. The Journal of Bone and Joint Surgery. 2021 Feb, 10(3): 243-250.
Philips K, Dadlez N, Fazzari M, et al. Effect of real-time feedback devices on primary care patient experience scores: a cluster-randomized trial. J Patient Exp. 2021 Feb, 8.
Lee YSH, Cleary PD, Nembhard IM. Effects of leader tactics on the creativity, implementation, and evolution of ideas to improve healthcare delivery. J Gen Intern Med. 2021 Feb , 36(2): 341-348.
Parast L, Tolpadi AA, Teno JM, et al. Hospice Care Experiences Among Cancer Patients and Their Caregivers. Journal of General Internal Medicine. 2021 Apr, 36(4): 961-969.
Prasad T, Buta E, Cleary PD. Is patient-physician gender concordance related to the quality of patient care experiences?. J Gen Intern Med. 2021 Jan, Epub ahead of print.
Mukherjee S, Rodriguez HP, Elliott MN, et al. Modern psychometric methods for estimating physician performance on the Clinician and Group CAHPS Survey. Health Serv Outcomes Res Methodol. 2013 Dec, 13(2.4): 109-23.
Huckman RS, Kelley MA. Public reporting, consumerism, and patient empowerment. N Engl J Med. 2013 Nov, 369(20): 1875-7.
Anhang Price R, Zaslavsky AM, Elliott MN. Valuing patient experience as a unique and intrinsically important aspect of health care quality. JAMA Surg. 2013 Oct, 148(10): 985-6.
Cleary PD. Expanding the use of patient reports about patient-centered care. Isr J Health Policy Res. 2013 Sep 17, 2(1): 36.
Zimlichman E, Rozenblum R, Millenson ML. The road to patient experience of care measurement: lessons from the United States. Isr J Health Policy Res. , 2(1): 35.
Llanwarne NR, Abel GA, Elliott MN, et al. Relationship between clinical quality and patient experience: analysis of data from the english quality and outcomes framework and the National GP Patient Survey. Ann Fam Med. 2013 Sept-Oct, 11(5): 467-72.
Orr N, Elliott MN, Burkhart Q, et al. Racial/ethnic differences in Medicare experiences and immunization: the role of disease burden. Med Care . 2013 Sept, 51(9): 823-31.
Quigley DD, Martino SC, Brown JA, et al. Evaluating the content of the communication items in the CAHPS Clinician and Group Survey and supplemental items with what high-performing physicians say they do. Patient. 2013 Sept, 6(3): 169-77.
Dembosky JW, Haviland AM, Elliott MN, et al. Does naming the focal plan in a CAHPS survey of health care quality affect response rates and beneficiary evaluations?. Public Opin Q. 2013 June, 77(2): 455-73.
Paddison CA, Abel GA, Roland MO, et al. Drivers of overall satisfaction with primary care: evidence from the English General Practice Patient Survey. Health Expect. 2013 May, 18(5): 1081-92.
Bergeson SC, Gray J, Ehrmantraut LA, et al. Comparing web-based with mail survey administration of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey. Prim Health Care. 2013 Apr 15, 3.
Martino SC, Weinick RM, Kanouse DE, et al. Reporting CAHPS and HEDIS data by race/ethnicity for Medicare beneficiaries. Health Serv Res. 2013 Apr, 48(2): 417-34.
Elliott MN, Brown JA, Lehrman WG, et al. A randomized experiment investigating the suitability of speech-enabled IVR and Web modes for publicly reported surveys of patients' experience of hospital care. Med Care Res Rev. 2013 Apr, 70(2): 165-84.
Paddison CA, Elliott MN, Haviland AM, et al. Experiences of care among Medicare beneficiaries with ESRD: Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey results. Am J Kidney Dis. 2013 Mar, 61(3): 440-9.
Elliott MN, Haviland AM, Cleary PD, et al. Care experiences of managed care Medicare enrollees near the end of life. J Am Geriatr Soc. 2013 Mar, 61(3): 407-12.
Yegian JM, Dardess P, Shannon M, et al. Engaged patients will need comparative physician-level quality data and information about their out-of-pocket costs. Health Aff (Millwood). 2013 Feb, 32(2): 328-37.
Emmert M, Sander U, Pisch F. Eight questions about physician-rating websites: a systematic review. J Med Internet Res. 2013 Feb, 15(2): e24.
Ratanawongsa N, Karter AJ, Parker MM, et al. Communication and medication refill adherence: the Diabetes Study of Northern California. JAMA Intern Med. 2013 Feb, 173(3): 210-8.
Manary MP, Boulding W, Staelin R, et al. The patient experience and health outcomes. N Engl J Med. 2013 Jan 17, 368(3): 201-3.
HANYS Quality Institute . Understanding publicly reported hospital quality measures. Healthcare Association of New York. 2013
Doyle C, Lennox L, Bell D. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ Open. 2013 Jan, 3(1): pii.
