Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-45 of 45 Bibliography Items Found
Quigley DD, Qureshi N, Hays RD. Reasons Primary Care Practices Chose Patient Experience Surveys during Patient-Centered Medical Home Transformation. Journal of Ambulatory Care Management. 2022, 46(2): 34-44.
Anhang Price R, Quigley DD, Hargraves JL, et al. A systematic review of strategies to enhance response rates and representativeness of patient experience surveys. Medical Care. 2022 Dec, 60(12): 910-918.
Luff D, Buscher SW, Ward VL, et al. Understanding Racial, Ethnic, and Socioeconomic Differences in the Ambulatory Care Experience. Pediatrics. 2022 Dec, 150(6): e2021056001.
Kojima L, Han AY, French JC, et al. The patient's voice in assessing resident communication skills. J Surg Educ. 2022 Nov-Dec, 79(6): 220-224.
DiMartino LD, Kirschner J, Jackson GL, et al. Are care experiences associated with survival among cancer patients? An analysis of the SEER-CAHPS data resource. Cancer Causes & Control: CCC. 2021 Sep, 2(9): 977-987.
Mollica MA, Buckenmaier SS, Halpern MT, et al. Perceptions of care coordination among older adult cancer survivors: A SEER-CAHPS study. Journal of Geriatric Oncology. 2021 Apr, 12(3): 446-452.
Price RA, Quigley DD, Bradley MA, et al. Hospice Experience of Care Survey: Development and Field Test. 2014
Brenner PS, Hargraves JL, Cosenza C. Testing a Planned Missing Design to Reduce Respondent Burden in Web and SMS Administrations of the CAHPSÂ Clinician & Group Survey (CG-CAHPS). Journal of Official Statistics. 2021
Quigley DD, Reynolds K, Dellva S, et al. Examining the business case for patient-centered care: A systematic review. Journal of Healthcare Management. 2021 May-Jun, 66(3): 200-224.
Quigley DD, Qureshi N. PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Medical Home News . 2021, 12(24): 1-6.
Davis-Ajami ML, Lu ZK, Wu J. US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends and racial disparities from MEPS 2013-2019. J Gen Intern Med. 2022 Nov
Mathews M, Parast L, Elliott MN, et al. Associations Between Emergency Severity Index and Patient Experience of Care in the Emergency Department. Academic Emergency Medicine. 2022 Oct, 30(1): 59-61.
Meyers DJ, Rivera-Hernandez M, Kim D, et al. Comparing the care experiences of Medicare Advantage beneficiaries with and without Alzheimer's disease and related dementias. J AM Geriatr Soc. 2022 Aug, 70(8): 2344-2353.
Fowler FJ, Brenner PS, Cosenza C, et al. How responding in Spanish affects CAHPS results. BMC Health Services Research. 2022 Jul, 22(1): 884.
Anhang PR, Bradley M, Ye F, et al. Reliable and valid survey-based measures to assess quality of care in home-based serious illness programs. J Palliative Med. 2022 Jun, 25(6): 864-872.
Hotchkiss J. Hospice Glassdoor and CAHPS® Scores-Glassdoor scores and hospice financial characteristics predict hospice Consumer Assessment of Healthcare Providers and Systems Scores. Am J Hosp Palliat Care. 2022 May
Quigley DD, Qureshi N, Rybowski L, et al. Summary of the 2020 ´óÏóÊÓƵresearch meeting on 'advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys'. Expert Review of Pharmacoeconomics & Outcomes Research . 2022 May, : 1-8.
Parast L, Tolpadi AA, Teno J, et al. Variation in Hospice Experiences by Care Setting for Patients With Dementia. J AM Med Dir Assoc. 2022 Apr, S1525-8610(22): 00241-00249.
Tolpadi A, Elliott MN, Waxman D, et al. National Travel Distances for Emergency Care. BMC Health Services Research. 2022 Mar, 22(1): 388.
Deyoreo M, Price RA, Bradley MA, et al. Adding Telephone Follow-up Can Improve Representativeness of Surveys of Seriously Ill People. J Am Geriatrics Soc. 2022 Jun, 70(6): 1870-1873.
Quigley DD, Qureshi N, Palimaru A, et al. Content and actionability of recommendations to providers after shadow coaching. Quality Management in Health Care. 2022 Feb
Quigley DD, Predmore Z. What parents have to say: Content and actionability of narrative comments from the Child HCAHPS Survey. Hospital Pediatrics. 2022 Feb, 12(2): 205-219.
Chen PG, Tolpadi A, Elliott MN, et al. Gender Differences in Patients’ Experience of Care in the Emergency Department. J Gen Intern Med. 2022 Feb, 37(3): 676-679.
DeYoreo M, Price RA, Montemayor CK, et al. Adjusting for Patient Characteristics to Compare Quality of Care Provided by Serious Illness Programs. J Palliative Med. 2022 Jul, 25(7): 1041-1049.
Hays RD, Skootsky SA. Patient experience with in-person and telehealth visits before and during the COVID-19 pandemic at a large integrated health system in the United States. J Gen Intern Med. 2022 Mar, 37(4): 847-852.
Fareed N, MacEwan SR, Vink S, et al. Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents. Am J Manag Care. 2022 Jan, 28(1): 25-31.
Parast L, Mathews M, Martino S, et al. Racial/Ethnic Differences in Emergency Department Utilization and Experience. J Gen Intern Med. 2022 Jan, 37(1): 49-56.
Beckett MK, Elliott MN, Gaillot S, et al. Establishing limits for supplemental items on a standardized national survey. Pub Opi. 2016 Dec, 80(4): 964-976.
Jiang N, Malkin BD. Use of Lean and CAHPS Surgical Care Survey to improve patients' experiences with surgical care. Otolaryngol Head Neck Surg. 2016 Nov, 155(5): 743-747.
Elliott MN, Beckett MK, Lehrman WG, et al. Understanding the role played by Medicare's patient experience points system in hospital reimbursement. Health Aff (Millwood). 2016 Sept 1, 35(9): 1673-1680.
Cleary PD. Evolving concepts of patient-centered care and the assessment of patient care experiences: Optimism and opposition. J Health Polit Policy Law. 2016 Aug, 41(4): 675-696.
Martino SC, Elliott MN, Hambarsoomian K, et al. Racial/Ethnic disparities in Medicare beneficiaries' care coordination experiences. Med Care. 2016 Aug, 54(8): 765-771.
Castle N, Engberg J, Men A. Satisfaction of discharged nursing home residents. J Appl Gerontol. 2016 Jul, [epub ahead of print].
Grob R, Schlesinger M, Parker AM, et al. Breaking narrative ground: innovative methods for rigorously eliciting and assessing patient narratives.. Health Serv Res. 2016 Jun, 51 Suppl 2: 1248-1272.
Martino SC, Elliott MN, Haviland AM, et al. Comparing the Health Care Experiences of Medicare Beneficiaries with and without Depressive Symptoms in Medicare Managed Care versus Fee-for-Service. Health Serv Res. , 51(3): 1002-20.
Tefera L, Lehrman WG, Conway P. Measurement of the Patient Experience: Clarifying Facts, Myths, and Approaches. JAMA. 2016 May, 315(20): 2167-68.
Silvera GA, Clark JR. Patient evaluations of the interpersonal care experience (ICE) in U.S. hospitals: A factor analysis of the HCAHPS survey. Patient Experience Journal. 2016 Spring, 3(1): 101-109.
Hays RD, Mallett JS, Gaillot S, et al. Performance of the Medicare Consumer Assessment of Health Care Providers and Systems (CAHPS) Physical Functioning Items. Med Care. 2016 Feb, 54(2): 205-209.
Harder VS, Krulewitz J, Jones C, et al. Effects of Patient-centered Medical Home Transformation on Child Patient Experience. J Am Board Fam Med. 2016 Jan-Feb, 29(1): 60-8.
Kanouse DE, Schlesinger M, Shaller D, et al. How patient comments affect consumers' use of physician performance measures. Med Care. 2016 Jan, 54(1): 24-31.
Brown JA, Serrato CA, Hugh M, et al. Effect of a post-paid incentive on response rates to a web-based survey. Surv Pract. 2016 Jan, 9(1).
O'Malley AJ, Zaslavsky AM. Optimal small-area estimation when nonrespondents are subsampled for follow-up. J Surv Stat Methodol. 2016, 4(1): 2-21.
Stucky BD, Hays RD, Edelen MO, et al. Possibilities for Shortening the CAHPS Clinician and Group Survey. Med Care. , 54(1): 32-37.
Saunders CL, Elliott MN, Lyratzopoulos G, et al. Do Differential Response Rates to Patient Surveys Between Organizations Lead to Unfair Performance Comparisons?: Evidence From the English Cancer Patient Experience Survey. Med Care. 2016 Jan, 54(1): 45-54.
Mayer LA, Elliott MN, Haas A, et al. Less Use of Extreme Response Options by Asians to Standardized Care Scenarios May Explain Some Racial/Ethnic Differences in CAHPS Scores. Med Care. 2016 Jan, 54(1): 38-44.
