Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-48 of 48 Bibliography Items Found
Quigley DD, Qureshi N, Hays RD. Reasons Primary Care Practices Chose Patient Experience Surveys during Patient-Centered Medical Home Transformation. Journal of Ambulatory Care Management. 2022, 46(2): 34-44.
Anhang Price R, Quigley DD, Hargraves JL, et al. A systematic review of strategies to enhance response rates and representativeness of patient experience surveys. Medical Care. 2022 Dec, 60(12): 910-918.
Luff D, Buscher SW, Ward VL, et al. Understanding Racial, Ethnic, and Socioeconomic Differences in the Ambulatory Care Experience. Pediatrics. 2022 Dec, 150(6): e2021056001.
Kojima L, Han AY, French JC, et al. The patient's voice in assessing resident communication skills. J Surg Educ. 2022 Nov-Dec, 79(6): 220-224.
DiMartino LD, Kirschner J, Jackson GL, et al. Are care experiences associated with survival among cancer patients? An analysis of the SEER-CAHPS data resource. Cancer Causes & Control: CCC. 2021 Sep, 2(9): 977-987.
Mollica MA, Buckenmaier SS, Halpern MT, et al. Perceptions of care coordination among older adult cancer survivors: A SEER-CAHPS study. Journal of Geriatric Oncology. 2021 Apr, 12(3): 446-452.
Price RA, Quigley DD, Bradley MA, et al. Hospice Experience of Care Survey: Development and Field Test. 2014
Brenner PS, Hargraves JL, Cosenza C. Testing a Planned Missing Design to Reduce Respondent Burden in Web and SMS Administrations of the CAHPSÂ Clinician & Group Survey (CG-CAHPS). Journal of Official Statistics. 2021
Quigley DD, Reynolds K, Dellva S, et al. Examining the business case for patient-centered care: A systematic review. Journal of Healthcare Management. 2021 May-Jun, 66(3): 200-224.
Quigley DD, Qureshi N. PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Medical Home News . 2021, 12(24): 1-6.
Davis-Ajami ML, Lu ZK, Wu J. US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends and racial disparities from MEPS 2013-2019. J Gen Intern Med. 2022 Nov
Mathews M, Parast L, Elliott MN, et al. Associations Between Emergency Severity Index and Patient Experience of Care in the Emergency Department. Academic Emergency Medicine. 2022 Oct, 30(1): 59-61.
Meyers DJ, Rivera-Hernandez M, Kim D, et al. Comparing the care experiences of Medicare Advantage beneficiaries with and without Alzheimer's disease and related dementias. J AM Geriatr Soc. 2022 Aug, 70(8): 2344-2353.
Fowler FJ, Brenner PS, Cosenza C, et al. How responding in Spanish affects CAHPS results. BMC Health Services Research. 2022 Jul, 22(1): 884.
Anhang PR, Bradley M, Ye F, et al. Reliable and valid survey-based measures to assess quality of care in home-based serious illness programs. J Palliative Med. 2022 Jun, 25(6): 864-872.
Hotchkiss J. Hospice Glassdoor and CAHPS® Scores-Glassdoor scores and hospice financial characteristics predict hospice Consumer Assessment of Healthcare Providers and Systems Scores. Am J Hosp Palliat Care. 2022 May
Quigley DD, Qureshi N, Rybowski L, et al. Summary of the 2020 ´óÏóÊÓÆµresearch meeting on 'advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys'. Expert Review of Pharmacoeconomics & Outcomes Research . 2022 May, : 1-8.
Parast L, Tolpadi AA, Teno J, et al. Variation in Hospice Experiences by Care Setting for Patients With Dementia. J AM Med Dir Assoc. 2022 Apr, S1525-8610(22): 00241-00249.
Tolpadi A, Elliott MN, Waxman D, et al. National Travel Distances for Emergency Care. BMC Health Services Research. 2022 Mar, 22(1): 388.
Deyoreo M, Price RA, Bradley MA, et al. Adding Telephone Follow-up Can Improve Representativeness of Surveys of Seriously Ill People. J Am Geriatrics Soc. 2022 Jun, 70(6): 1870-1873.
Quigley DD, Qureshi N, Palimaru A, et al. Content and actionability of recommendations to providers after shadow coaching. Quality Management in Health Care. 2022 Feb
Quigley DD, Predmore Z. What parents have to say: Content and actionability of narrative comments from the Child HCAHPS Survey. Hospital Pediatrics. 2022 Feb, 12(2): 205-219.
Chen PG, Tolpadi A, Elliott MN, et al. Gender Differences in Patients’ Experience of Care in the Emergency Department. J Gen Intern Med. 2022 Feb, 37(3): 676-679.
DeYoreo M, Price RA, Montemayor CK, et al. Adjusting for Patient Characteristics to Compare Quality of Care Provided by Serious Illness Programs. J Palliative Med. 2022 Jul, 25(7): 1041-1049.
Hays RD, Skootsky SA. Patient experience with in-person and telehealth visits before and during the COVID-19 pandemic at a large integrated health system in the United States. J Gen Intern Med. 2022 Mar, 37(4): 847-852.
Fareed N, MacEwan SR, Vink S, et al. Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents. Am J Manag Care. 2022 Jan, 28(1): 25-31.
Parast L, Mathews M, Martino S, et al. Racial/Ethnic Differences in Emergency Department Utilization and Experience. J Gen Intern Med. 2022 Jan, 37(1): 49-56.
Fenton JJ, Jerant A, Kravitz RL, et al. Reliability of physician-level measures of patient experience in primary care. J Gen Intern Med. 2017 Dec, 32(12): 1323-1329.
Setodji CM, Quigley DD, Elliott MN, et al. Patient experiences with care differ with chronic care management in a federally qualified community health center. Popul Health Manag. 2017 Dec, 20(6): 442-448.
Martino SC, Grob R, Davis S, et al. Choosing doctors wisely: can assisted choice enhance patients' selection of clinicians. Med Care Res Rev. 2017 Nov 25, [Epub ahead of print].
Labovitz J, Patel N, Santander I. Web-based patient experience surveys to enhance response rates: A Prospective Study. J Am Podiatr Med Assoc. 2017 Nov, 9(3): 516-521.
Sarinopoulos I, Bechel-Marriott DL, Malouin JM, et al. Patient experience with the patient-centered medical home in Michigan's statewide multi-payer demonstration: A cross-sectional study. J Gen Intern Med. 2017 Nov, 32(11): 1202-1209.
Collins RL, Haas A, Haviland AM, et al. What matters most to whom: Racial, ethnic, and language differences in the health care experiences most important to patients. Med Care. 2017 Nov, 55(11): 940-947.
Chaitoff A, Sun B, Windover A, et al. Associations between physician empathy, physician characteristics, and standardized measures of patient experience. Acad Med. 2017 Oct, 92(10): 1464-1471.
Mollica MA, Enewold LR, Lines LM, et al. Examining colorectal cancer survivors' surveillance patterns and experiences of care: a SEER-CAHPS study. Cancer Causes Control. 2017 Oct, 28(10): 1133-1141.
Hatfield LA, Zaslavsky AM. Implications of variation in the relationships between beneficiary characteristics and Medicare Advantage CAHPS measures. Health Serv Res. 2017 Aug, 54(8): 765-771.
Quigley DD, Palimaru AI, Chen AY, et al. Implementation of practice transformation: Patient experience according to practice leaders. Qual Manag Health Care. 2017 Jul/Sep, 26(3): 140-151.
Price RA, Parast L, Haas A, et al. Black and Hispanic patients receive hospice care similar to that of white patients when in the same hospices. Health Aff (Millwood). 2017 Jul, 36(7): 1283-1290.
Cerully JL, Martino SC, Rybowski L, et al. Using "roll-up" measures in health care quality reports: Perspectives of report sponsors and national alliances. Am J Manage Care. 2017 Jun 1, 23(6): e202-e207.
Toomey SL, Elliott MN, Zaslavsky AM, et al. Variation in family experience of pediatric inpatient care as measured by Child HCAHPS. Pediatrics. 2017 Apr, 139(4).
Cleary PD, Lubalin J, Hays RD, et al. Debating survey approaches: Letter to the Editor. Health Aff (Millwood).. 1998 Jan-Feb, 17(1): 265-268.
Evensen C, Yost KJ, Keller S, et al. CAHPS Cancer Care Survey: development, testing, and final content of a survey of patient experience with cancer care. Journal of Clinical Oncology. 2017 Mar, 35(8): 227-227.
Oladeru OA, Hamadu M, Cleary PD, et al. House staff communication training and patient experience scores. J Patient Exp. 2017 Mar 1, 4(1): 28-36.
Martino SC, Shaller D, Schlesinger M, et al. CAHPS and Comments: How closed-ended survey questions and narrative accounts interact in the assessment of patient experience. J Patient Exp. 2017 Mar, 4(1): 37-45.
Rinne ST, Castaneda J, Lindenauer PK, et al. Chronic obstructive pulmonary disease readmissions and other measures of hospital quality. Am J Respir Crit Care Med. 2017 Feb 1, [Epub ahead of print].
Hays RD, Chawla N, Kent EE, et al. Measurement equivalence of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Medicare survey items between Whites and Asians. Qual Life Res. , 26(2): 311-318.
Quigley DD, Predmore ZS, Hays RH. Tools to Gauge Progress during Patient-Centered Medical Home Transformation. The American Journal of Accountable Care. 2017, 5(4): e8-e18.
Quigley DD, Predmore ZS, Chen AY, et al. Implementation and sequencing of practice transformation in urban practices with underserved patients. Qual Manag Health Care. 2017 Jan/Mar, 26(1): 7-14.