Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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51-100 of 328 Bibliography Items Found
Hays RD, Skootsky SA. Patient experience with in-person and telehealth visits before and during the COVID-19 pandemic at a large integrated health system in the United States. J Gen Intern Med. 2022 Mar, 37(4): 847-852.
Fareed N, MacEwan SR, Vink S, et al. Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents. Am J Manag Care. 2022 Jan, 28(1): 25-31.
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960.
Fifolt M, Patel K, Rucks A, et al. A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey. Journal of Patient Experience. 2021 Oct
Quigley DD, Qureshi N, AlMasarweh L, et al. Using CAHPS® patient experience data for patient-centered medical home transformation. Am J Manag Care. 2021 Sep, 27(9): e322-e329.
Quigley DD, Slaughter M, Qureshi N, et al. Practices and changes associated with patient-centered medical home transformation. American Journal of Medical Quality. 2021 Sep, 27(9): 386-393.
Sanghavi P, McWilliams JM, Schwartz AL, et al. Association of low-value care exposure with health care experience ratings among patient panels. JAMA Intern Med. 2021 Jul, 181(7): 941-948.
Navarro S, Ochoa CY, Chan E, et al. Will improvements in patient experience with care impact clinical and quality of care outcomes?: a systematic review. Med Care. 2021 Jun, : Epub ahead of print.
Quigley DD, Qureshi N, Slaughter ME, et al. Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions. J Eval Clin Pract. 2021 May, Epub ahead of print.
Mohan CS, Rotter JS, Tan HJ, et al. The association between patient experience and healthcare outcomes using SEER-CAHPS patient experience and outcomes among cancer survivors. J Geriatr Oncol. 2021 May, 12(4): 623-631.
Willard-Grace R, Knox M, Huang B, et al. Primary care clinician burnout and engagement association with clinical quality and patient experience. Journal of the American Board of Family Medicine: JABFM. 2021 May, 34(3): 542-552.
Farias AJ, Toledo G, Ochoa CY, et al. Racial/Ethnic Disparities in Patient Experiences With Health Care in Association With Earlier Stage at Colorectal Cancer Diagnosis: Findings From the SEER-CAHPS Data. Medical Care. 2021 Apr, 59(4): 295-303.
M Ahmedov, Pourat N, Liu H, et al. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States. J Patient Rep Outcomes. 2021 March, 5(1): 59.
Philips K, Dadlez N, Fazzari M, et al. Effect of real-time feedback devices on primary care patient experience scores: a cluster-randomized trial. J Patient Exp. 2021 Feb, 8.
Lee YSH, Cleary PD, Nembhard IM. Effects of leader tactics on the creativity, implementation, and evolution of ideas to improve healthcare delivery. J Gen Intern Med. 2021 Feb , 36(2): 341-348.
Prasad T, Buta E, Cleary PD. Is patient-physician gender concordance related to the quality of patient care experiences?. J Gen Intern Med. 2021 Jan, Epub ahead of print.
Qureshi N, Quigley DD, Hays RD. Nationwide qualitative study of practice leader perspectives on what it takes to transform into a Patient-Centered Medical Home. Journal of Internal General Medicine. 2020 Dec, 35(12): 3501-3509.
Rabah NM, Khan HA, Levin JM, et al. The association between patient rating of their spine surgeon and quality of postoperative outcome. Journal of Neurosurgery. 2020 Dec, 18: 1-7.
McKee KE, Tull A, Del Carmen MG, et al. Correlation of provider burnout with patient experience. Journal of Patient Experience. 2020 Dec, 7(6): 931-936.
Quigley DD, Qureshi N, Masarweh LA, et al. Practice leaders report targeting several types of changes in care experienced by patients during Patient-Centered Medical Home Transformation. J Patient Exp. 2020 Dec, 7(6): 1509-1518.
Martino SC, Elliott MN, Hambarsoomian K, et al. Disparities in care experienced by American Indian and Alaska Native Medicare beneficiaries. Med Care. 2020 Nov, 58(11): 981-987.
Xenakis L, Quigley DD, Qureshi N, et al. Some aspects of patient experience assessed by practices undergoing Patient-Centered Medical Home Transformation are measured by CAHPS, others are not. Qual Manag Health Care. 2020 Oct, 29(4): 187-179.
Forcino RC, Thygeson M, O'Malley AJ, et al. Measuring patient-reported shared decision-making to promote performance transparency and value-based payment: assessment of collaboRATE's group-Level reliability. Journal of Patient Experience. 2020 Oct, 7(5): 742-748.
Honomichl R, Katzan I, Thompson N, et al. The influence of collecting patient-reported outcome measures on visit satisfaction in rheumatology clinics. Rheumatol Advances in Practice. 2020 Sep, 4(2).
Chung S, Dillon EC, Meehan AE, et al. The relationship between primary care physician burnout and patient-reported care experiences: a cross-sectional study. J Gen Intern Med. 2020 Aug, 35(8): 2357-2364.
Platonova EA, Warren-Findlow J, Paul R. The relationship between Patient-Centered Medical Home characteristics and patient dissatisfaction at a federally qualified health center. J Health Care Poor Underserved. 2020, 31(3): 1364-1378.
Lee YSH, King MD, Anderson D, et al. The how matters: How primary care provider communication with team relates to patients' disease management. Med Care. 2020 Jul, 58(7): 643-650.
Brenner PS, Cosenza C, Fowler FJ, Jr. Which subject lines and messages improve response to e-mail invitations to web surveys?. Sage Journal. 2020 June, 32(4): 365-382.
Nembhard IM, Buta E, Lee YSH, et al. A quasi-experiment assessing the six-month effects of a nurse care coordination program on patient care experiences and clinician teamwork in community health centers. BMC Health Serv Res. 2020 Feb, 137.
Ish D, Parker AM, Osoba OA, et al. Using natural language processing to code patient experience narratives: Capabilities and challenges. 2020 Jan
Setodji CM, Burkhart Q, Hays RD, et al. Differences in Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group survey scores by recency of the last visit: Implications for comparability of periodic and continuous sampling. Med Care. 2019 Dec, 57(12): 80-86.
Burkhart Q, Orr N, Brown JA, et al. Associations of Mail Survey Length and Layout With Response Rates. Med Care Res Rev. 2019 Nov
Beckett MK, Elliott MN, Burkhart Q, et al. The effects of survey version on patient experience scores and plan rankings. Health Serv Res. 2019 Oct, 54(5): 1016-1022.
Hargraves JL, Cosenza C, Elliott MN, et al. The effect of different sampling and recall periods in the CAHPS Clinician & Group (CG-CAHPS) survey. Health Serv Res. 2019 Oct, 54(5): 1036-1044.
Holt JM. Patient experience in primary care: a systematic review of CG-CAHPS Surveys. J Patient Exp. 2019 June, 6(2): 93-102.
Lee YS, Cleary PD. Dissatisfied creators: generating creative ideas amid negative emotion in health care. Sage Journals. 2019 May
Schlesinger MJ, Rybowski L, Shaller D, et al. Americans' growing exposure to clinician quality information: Insights and implications. Health Aff (Millwood). 2019 Mar, 38(3): 374-382.
Lagu T, Norton CM, Russo LM, et al. Reporting of patient experience data on health systems' websites and commercial physician-rating websites: mixed-methods analysis. J Med Internet Res. 2019 Mar, 21(3): e12007.
Ndumele CD, Elliott MN, Haviland AM, et al. Differences in hospitalizations between fee-for-service and Medicare Advantage beneficiaries. Med Care. 2019 Jan, 57(1): 8-12.
Fowler FJ Jr, Cosenza C, Cripps LA, et al. The effect of administration mode on CAHPS survey response rates and results: A comparison of mail and web-based approaches. Health Serv Res. 2019 Jan 18, [Epub ahead of print].
Cerully JL, Parker AM, Rybowski L, et al. Improving patient choice of clinician by including roll-up measures in public healthcare quality reports: An online experiment. J Gen Intern Med. 2019 Feb, 34(2): 243-249.
Schlesinger M, Grob R, Shaller D, et al. A rigorous approach to large-scale elicitation and analysis of patient narratives. Med Care Res Rev. 2018 Oct
Hays RD, Mallett JS, Haas A, et al. Associations of CAHPS composites with global ratings of the doctor vary by Medicare beneficiaries' health status. Med Care. 2018 Aug, 56(8): 736-739.
Hatfield LA, Zaslavsky AM. Separable covariance models for health care quality measures across years and topics. Stat Med. 2018 May 30, 37(12): 2053-2066.
Fifolt M, Blackburn J, Rhodes DJ, et al. Man versus machine: Comparing double data entry and optical mark recognition for processing CAHPS survey data. Qual Manag Health Care. 2017 Jul/Sep, 26(3): 140-151.
Fenton JJ, Jerant A, Kravitz RL, et al. Reliability of physician-level measures of patient experience in primary care. J Gen Intern Med. 2017 Dec, 32(12): 1323-1329.
Setodji CM, Quigley DD, Elliott MN, et al. Patient experiences with care differ with chronic care management in a federally qualified community health center. Popul Health Manag. 2017 Dec, 20(6): 442-448.
Martino SC, Grob R, Davis S, et al. Choosing doctors wisely: can assisted choice enhance patients' selection of clinicians. Med Care Res Rev. 2017 Nov 25, [Epub ahead of print].
Labovitz J, Patel N, Santander I. Web-based patient experience surveys to enhance response rates: A Prospective Study. J Am Podiatr Med Assoc. 2017 Nov, 9(3): 516-521.
Sarinopoulos I, Bechel-Marriott DL, Malouin JM, et al. Patient experience with the patient-centered medical home in Michigan's statewide multi-payer demonstration: A cross-sectional study. J Gen Intern Med. 2017 Nov, 32(11): 1202-1209.
