Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 153 Bibliography Items Found
Hays RD, Brown JA, Mikail C, et al. Does an "EZ" Survey Improve the Data Quality of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and Group Survey 3.1?. J Patient Exp. Nov 2024, 11.
Quigley DD, Elliott MN, Quereshi N, et al. Associations and Interventions Using the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Patient Experience Survey Data: Systematic Review of the Evidence. J Patient Exp. Oct 2024
Giannopoulos E, Moody L, MacKinnon R, et al. Evaluating cancer patient-reported experience measures against health literacy best practices. Support Care Cancer. Sep 2024, 32(10): 631.
Matta S, Lee YSH, Grob R, et al. The Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings. Patient Exp J. Aug. 2024, 11(2): 13-26.
Quigley DD, Elliott MN, N Qureshi, et al. How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic Review. J Patient Cent Res Rev. Jul. 2024, 11(2): 88-96.
N Qureshi, Quigley DD. Patient Surveys Are Used Most Often to Assess Health Care Innovations, Rigorous Methods Are Less Common. AM J Med Qual. Jul-Aug. 2024, 39(4): 188-196.
Mog AC, Benson SK, Sriskantharajah V, et al. "You want people to listen to you": Patient experiences of women's healthcare within the Veterans Health Administration. Health Serv Res. May 2024, : 14324.
Shaller D, Nembhard I, Matta S, et al. Assessing an innovative method to promote learning from patient narratives: Findings from a field experiment in ambulatory care. Health Serv Res. Apr 2024, 59(2): 14245.
Eggermont D, Kunst AE, Groenewegen PP, et al. Social concordance and patient reported experiences in countries with different gender equality: a multinational survey. BMC Prim Care. March 2024, 25(1): 97.
Quigley DD, Qureshi N, Predmore Z, et al. Is Primary Care Patient Experience Associated with Provider-Patient Language Concordance and Use of Interpreters for Spanish-preferring Patients: A Systematic Literature Review. J Racial Ethn Health Disparities. Mar 5 2024, : 1-14.
Sergesketter AR, Shammas RL, Langdell HC, et al. The Influence of Patient and Surgeon Characteristics on Press Ganey Provider Ratings in Plastic Surgery. Aesthet Surg J. Jan 16 2024, 44(2): NP193-NP201.
Wollney EN, Vasquez TS, Fisher CL, et al. A systematic scoping review of patient and caregiver self-report measures of satisfaction with clinicians' communication. Patient Educ Couns. Dec 2023, 117.
Spiegel BMR, Fuller G, Liu X, et al. Cluster-Randomized Comparative Effectiveness Trial of Physician-Directed Clinical Decision Support Versus Patient-Directed Education to Promote Appropriate Use of Opioids for Chronic Pain. J Pain. 2023, S1526-5900(23): 1745-1758.
Gotthardt CJ, Haynes SC, Sharma S, et al. Patient Satisfaction with Care Providers During the COVID-19 Pandemic: An Analysis of Consumer Assessment of Healthcare Providers and Systems Survey Scores for In-Person and Telehealth Encounters at an Academic Medical Center. Telemed J E Health. 2023, 29(8): 1114-1126.
Rosenthal JL, Albano AD, Tancredi DJ, et al. Development and Psychometric Evaluation of a Caregiver Survey to Assess Family-Centered Care in the Emergency Department. Acad Pediatr. 2023, 23(5): 931-938.
Shaw NM, Hills N, Holler J, et al. The Impact of Patient-Physician Racial and Gender Concordance on Patient Satisfaction with Outpatient Clinic Visits. J Racial Ethn Health Disparities. 2023
Quigley DD, Predmore Z, Martino S, et al. Patient Comments on the Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG-CAHPS) Survey Reflect Improvements in Provider Behaviors From Coaching. J Healthc Manag. 2023 Jun
Tolpadi A, Elliott MN, Becker K, et al. Exploring Which Patients Use Their Closest Emergency Departments Using Geocoded Data. J Emerg Med. 2023, S0736-4679(23).
Bernstein DN, Jones CMC, Flemister AS, et al. Does Patient-Reported Outcome Measures Use at New Foot and Ankle Patient Clinic Visits Improve Patient Activation, Experience, and Satisfaction?. Foot Ankle Int. 2023 Apr
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients. J Gen Intern Med. 2023 Feb
Sekandi JN, Castellanos ME, Woldu H, et al. Patient satisfaction among persons living with HIV/AIDS and receiving antiretroviral therapy in urban Uganda: A factor analysis. PLoS One. 2023 Feb, 18(2).
Zhou RA, McIntosh N, Rajan R, et al. Association between use of clinician performance information and patient experience. Am J Manag Care. 2023 Feb, 29(2): e51-e57.
Bull C, Crilly J, Latimer S, et al. The initial psychometric evaluation of a new Emergency Department Patient-Reported Experience Measure (ED PREM). Patient Experience Journal. 2023, 10(2): 59-74.
Mathews M, Parast L, Elliott M, et al. What paradata can tell us beyond response rates: exploring device use and push-to-web access methods in a survey of emergency department patients. Survey Practice. 2023, 16(1).
Quigley DD, Elliott MN, Slaughter ME, et al. Follow-Up Shadow Coaching Improves Primary Care Provider-Patient Interactions and Maintains Improvements When Conducted Regularly: A Spline Model Analysis. J Gen Intern Med. 2023 Jan, 38(1): 221-227.
Quigley DD, Qureshi N, Hays RD. Reasons Primary Care Practices Chose Patient Experience Surveys during Patient-Centered Medical Home Transformation. Journal of Ambulatory Care Management. 2022, 46(2): 34-44.
Luff D, Buscher SW, Ward VL, et al. Understanding Racial, Ethnic, and Socioeconomic Differences in the Ambulatory Care Experience. Pediatrics. 2022 Dec, 150(6): e2021056001.
Kojima L, Han AY, French JC, et al. The patient's voice in assessing resident communication skills. J Surg Educ. 2022 Nov-Dec, 79(6): 220-224.
Brenner PS, Hargraves JL, Cosenza C. Testing a Planned Missing Design to Reduce Respondent Burden in Web and SMS Administrations of the CAHPSÂ Clinician & Group Survey (CG-CAHPS). Journal of Official Statistics. 2021
Quigley DD, Qureshi N. PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Medical Home News . 2021, 12(24): 1-6.
Davis-Ajami ML, Lu ZK, Wu J. US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends and racial disparities from MEPS 2013-2019. J Gen Intern Med. 2022 Nov
Mathews M, Parast L, Elliott MN, et al. Associations Between Emergency Severity Index and Patient Experience of Care in the Emergency Department. Academic Emergency Medicine. 2022 Oct, 30(1): 59-61.
Fowler FJ, Brenner PS, Cosenza C, et al. How responding in Spanish affects CAHPS results. BMC Health Services Research. 2022 Jul, 22(1): 884.
Tolpadi A, Elliott MN, Waxman D, et al. National Travel Distances for Emergency Care. BMC Health Services Research. 2022 Mar, 22(1): 388.
Quigley DD, Qureshi N, Palimaru A, et al. Content and actionability of recommendations to providers after shadow coaching. Quality Management in Health Care. 2022 Feb
Chen PG, Tolpadi A, Elliott MN, et al. Gender Differences in Patients’ Experience of Care in the Emergency Department. J Gen Intern Med. 2022 Feb, 37(3): 676-679.
Hays RD, Skootsky SA. Patient experience with in-person and telehealth visits before and during the COVID-19 pandemic at a large integrated health system in the United States. J Gen Intern Med. 2022 Mar, 37(4): 847-852.
Fareed N, MacEwan SR, Vink S, et al. Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents. Am J Manag Care. 2022 Jan, 28(1): 25-31.
Parast L, Mathews M, Martino S, et al. Racial/Ethnic Differences in Emergency Department Utilization and Experience. J Gen Intern Med. 2022 Jan, 37(1): 49-56.
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960.
Quigley DD, Qureshi N, AlMasarweh L, et al. Using CAHPS® patient experience data for patient-centered medical home transformation. Am J Manag Care. 2021 Sep, 27(9): e322-e329.
Quigley DD, Slaughter M, Qureshi N, et al. Practices and changes associated with patient-centered medical home transformation. American Journal of Medical Quality. 2021 Sep, 27(9): 386-393.
Ye F, Parast L, Hays RD, et al. Development and validation of a patient experience of care survey for emergency departments. Health Serv Res. 2022 Feb, 57(1): 102-112.
Navarro S, Ochoa CY, Chan E, et al. Will improvements in patient experience with care impact clinical and quality of care outcomes?: a systematic review. Med Care. 2021 Jun, : Epub ahead of print.
Quigley DD, Qureshi N, Slaughter ME, et al. Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions. J Eval Clin Pract. 2021 May, Epub ahead of print.
Willard-Grace R, Knox M, Huang B, et al. Primary care clinician burnout and engagement association with clinical quality and patient experience. Journal of the American Board of Family Medicine: JABFM. 2021 May, 34(3): 542-552.
M Ahmedov, Pourat N, Liu H, et al. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States. J Patient Rep Outcomes. 2021 March, 5(1): 59.
Philips K, Dadlez N, Fazzari M, et al. Effect of real-time feedback devices on primary care patient experience scores: a cluster-randomized trial. J Patient Exp. 2021 Feb, 8.
Lee YSH, Cleary PD, Nembhard IM. Effects of leader tactics on the creativity, implementation, and evolution of ideas to improve healthcare delivery. J Gen Intern Med. 2021 Feb , 36(2): 341-348.
Prasad T, Buta E, Cleary PD. Is patient-physician gender concordance related to the quality of patient care experiences?. J Gen Intern Med. 2021 Jan, Epub ahead of print.
