Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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101-139 of 139 Bibliography Items Found
Kadry B, Chu LF, Kadry B, et al. Analysis of 4999 online physician ratings indicates that most patients give physicians a favorable rating. J Med Internet Res. 2011 Nov, 13(4): e95.
Friedberg M, SteelFisher GK, Karp M, et al. Physician groups' use of data from patient experience surveys. J Gen Intern Med. 2011 May, 26(5): 498-504.
Sternberg SB, Co JP, Homer CJ. Review of quality measures of the most integrated health care settings for children and the need for improved measures: recommendations for initial core. Acad Pediatr. 2011 May-June, 11(3 Suppl): S49-58.
Weinick RM, Elliott MN, Volandes AE, et al. Using standardized encounters to understand reported racial/ethnic disparities in patient experiences with care. Health Serv Res. 2011 Apr, 46(2): 491-509.
Abel G, Mavaddat N, Elliott MN, et al. Primary care experience of people with longstanding psychological problems: evidence from a national UK survey. Int Rev Psychiatry. 2011 Jan, 23(1): 9-Feb.
Anastario MP, Gallagher PM, Rodriguez HP, et al. A randomized trial comparing mail vs in-office distribution of the CAHPS Clinician and Group Survey. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1345-59.
Lagu T, Hannon NS, Rothberg MB, et al. Patients' evaluations of health care providers in the era of social networking: an analysis of physician-rating websites. J Gen Intern Med. 2010 Sept, 25(9): 942-946.
Rodriguez HP, von Glahn T, Elliott MN, et al. The effect of performance-based financial incentives on improving patient care experiences: a statewide evaluation. J Gen Intern Med. 2009 Dec, 24(12): 1281-8.
Gallagher PM, Ding L, Ham HP, et al. Development of a new patient-based measure of pediatric ambulatory care. Pediatrics. 2009 Nov, 124(5): 1348-54.
Beckett MK, Elliott MN, Richardson A, et al. Outpatient satisfaction: the role of nominal versus perceived communication. Health Serv Res. 2009 Oct, 44(5 Pt 1): 1735-49.
Weidmer-Ocampo B, Johansson P, Dalpoas D, et al. Adapting CAHPS for an American Indian population. Health Care Poor Underserved. 2009 Aug, 20(3): 695-712.
Rodriguez HP, Scoggins JF, von Glahn T, et al. Attributing sources of variation in patients' experiences of ambulatory care. Med Care. 2009 Aug, 47(8): 835-41.
Rodriquez HP, von Glahn T, Rogers WH, et al. Organizational and market influences on physician performance on patient experience measures. Health Serv Res. 2009 June, 44(3): 880-901.
Rodriguez HP, von Glahn T, Li A, et al. The effect of item screeners on the quality of patient survey data. Patient. 2009 June, 2(2): 135-41.
Ranganathan M, Hibbard J, Rodday AM, et al. Motivating public use of physician-level performance data: an experiment on the effects of message and mode. Med Care Res Rev. 2009 Feb, 66: 68-81.
Rodriguez HP, von Glahn T, Chang T, et al. Measuring patients experiences with individual specialist physicians and their practices. Am J Med Qual. 2009 Jan-Feb, 24(1): 35-44.
Ferrari M, Shaller D. Measuring patient experience: beyond simple ratings of care. Minnesota Physician. 2008 Dec, 22(9).
Tu HT, Lauer JR. Word of mouth and physician referrals still drive health care provider choice. Res Brief. 2008 Dec, 9: 8-Jan.
Sequist TD, Schneider EC, Anastario M, et al. Quality monitoring of physicians: linking patients' experiences of care to clinical quality and outcomes. J Gen Intern Med. 2008 Nov, 23(11): 1784-90.
Hardee JT, Kasper IK. A clinical communication strategy to enhance effectiveness and CAHPS scores: the ALERT model. Perm J. 2008 Summer, 12(3): 70-4.
Tarn DM, Heritage J, Paterniti DA, et al. Prescribing new medications: a taxonomy of physician-patient communication. Commun Med. 2008 , 5(2): 195-208.
Rodriguez HP, von Glahn T, Chang H, et al. Patient samples for measuring primary care physician performance: who should be included?. Med Care. 2007 Oct, 45(10): 989-96.
Fanjiang G, von Glahn T, Chang H, et al. Providing patients web-based data to inform physician choice: if you build it, will they come?. J Gen Intern Med. 2007 Oct, 22(10): 1463-6.
Rodriguez HP, Rogers WH, Marshall RE, et al. The effects of primary care physician visit continuity on patients' experiences with care. J Gen Intern Med. 2007 June, 22(6): 787-93.
Rodriguez HP, Rogers WH, Marshall RE, et al. Multidisciplinary primary care teams: effects on the quality of clinician-patient interactions and organizational features of care. Med Care. 2007 Jan, 45(1): 19-27.
Tarn DM, Paterniti DA, Heritage J, et al. Physician communication about the costs and acquisition of newly prescribed medications. Am J Manag Care. 2006 Nov, 12(11): 657-64.
Tarn DM, Heritage J, Paterniti DA, et al. Physician communication when prescribing new medications. Arch Intern Med. 2006 Sept, 166(17): 1855-62.
Rodriguez HP, von Glahn T, Rogers WH, et al. Evaluating patients' experiences with individual physicians: a randomized trial of mail, internet and interactive voice response (IVR) telephone administration of surveys. Med Care. 2006 Feb, 44(2): 167-74.
Morales LS, Elliott MN, Weech-Maldonado R, et al. The impact of interpreters on parents' experiences with ambulatory care for their children. Med Care Res Rev. 2006 Feb, 63(1): 110-28.
Safran DG, Karp M, Coltin K, et al. Measuring patients' experiences with individual primary care physicians results of a statewide demonstration project. J Gen Intern Med. 2006 Jan, 21(1): 13-21.
Kang NM, Kim S, Hong S, et al. The evaluation criteria of internet health information. Stud Health Technol Inform. 2006 , 122: 886.
Hepner KA, Brown JA, Hays RD. Comparison of mail and telephone in assessing patient experiences in receiving care from medical group practices. Eval Health Prof. 2005 Dec, 28(4): 377-89.
Fung CH, Elliott MN, Hays RD, et al. Patients' preferences for technical versus interpersonal quality when selecting a primary care physician. Health Serv Res. 2005 Aug, 40(4): 957-77.
Solomon LS, Hays RD, Zaslavsky AM, et al. Psychometric properties of a group-level CAHPS instrument. Med Care. 2005 Jan, 43(1): 53-60.
Nelson EC, Gentry MA, Mook KH, et al. How many patients are needed to provide reliable evaluations of individual clinicians?. Med Care. 2004 Mar, 42(3): 259-66.
Hays RD, Chong K, Brown JA, et al. Patient reports and ratings of individual physicians: an evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys. Am J Med Qual. 2003 Sept-Oct, 18(5): 190-6.
US General Accounting Office . Physician performance: report cards under development but challenges remain. 1999 Sept
Safran DG, Taira DA, Rodgers WH, et al. Linking primary care performance to outcomes of care. J Fam Pract. 1998 Sept, 47(3): 213-20.
Safran DG, Kosinski M, Tarlov AR, et al. The Primary Care Assessment Survey: tests of data quality and measurement performance. Med Care. 1998 May, 36(5): 728-39.
