Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-36 of 36 Bibliography Items Found
Hotchkiss J, Ridderman E, Hotchkiss B. Caregiver and Employee Experience Among Big Hospices-Ranking of the Largest US Hospices by Three Quality Indicators. Am J Hosp Palliat Care. Sept 2024
Hargraves JL, Cosenza C, Cleary PD. Measuring Access to Mental Health Services Among Primary Care Patients. Med Care. Aug 2024, 62(8): 559-566.
Hotchkiss JT, Ridderman E, Buftin W. Overall US Hospice Quality According to Decedent Caregivers-Natural Language Processing and Sentiment Analysis of 3389 Online Caregiver Reviews. Am J Hosp Palliat Care. June 2024, 41(5): 527-544.
Videon TM, Rosati RJ, Finn S. The Importance of Providing Training to Informal Caregivers of Hospice Patients: Caregiver Experience With Hospice Care Based on Consumer Assessment of Healthcare Providers & Systems Surveys. Am J Hosp Palliat Care. June 2024
Hotchkiss JT, Ridderman E, Hotchkiss BT. How do enrollees feel about support in Big Hospices? - The caregiver experience of emotional, spiritual, and bereavement support by profit status among large U.S. providers. Palliat Support Care. Apr 2024, : 1-21.
Guo W, Temkin-Greener H, McGarry BE. Hospice providers serving assisted living residents: Association of higher volume with lower quality. J Am Geriatr Soc. Mar 2024, 72(8): 2483-2490.
Elliott MN, Beckett MK, Cohea CW, et al. Changes in Patient Experiences of Hospital Care During the COVID-19 Pandemic. JAMA Health Forum. 2023 Aug, 4(8): e232766.
Hunt LJ, Gan s, Smith AK, et al. Hospice Quality, Race, and Disenrollment in Hospice Enrollees With Dementia. J Palliat Med. 2023, 26(8): 1100-1108.
Hotchkiss JT, Ridderman E, Bufkin W. Development of a model and method for hospice quality assessment from natural language processing (NLP) analysis of online caregiver reviews. Palliat Support Care. 2023 Jul, : 1-12.
Price RA, Parast L, Elliott MN, et al. Association of Hospice Profit Status With Family Caregivers' Reported Care Experiences. JAMA Intern Med. 2023 Apr, 183(4): 311-318.
Davlyatov G, He M, Orewa G, et al. Are Hospice Google Ratings Correlated With Patient Experience Scores? Evidence from a National Hospice Study. Am J Hosp Palliat Care. 2023 Feb
Price RA, Quigley DD, Bradley MA, et al. Hospice Experience of Care Survey: Development and Field Test. 2014
Hotchkiss J. Hospice Glassdoor and CAHPS® Scores-Glassdoor scores and hospice financial characteristics predict hospice Consumer Assessment of Healthcare Providers and Systems Scores. Am J Hosp Palliat Care. 2022 May
Parast L, Tolpadi AA, Teno J, et al. Variation in Hospice Experiences by Care Setting for Patients With Dementia. J AM Med Dir Assoc. 2022 Apr, S1525-8610(22): 00241-00249.
Parast L, Tolpadi AA, Teno JM, et al. Hospice Care Experiences Among Cancer Patients and Their Caregivers. Journal of General Internal Medicine. 2021 Apr, 36(4): 961-969.
Kincaid RB. Improving Consumer Assessment of Health Care Providers and Systems communication scores in hospice care: a pilot project. J Hosp Palliat Nurs. 2020 Oct, 22(5): 359-362.
Quigley DD, Parast L, Haas AC, et al. Differences in Caregiver Reports of the Quality of Hospice Care Across Settings. Journal of the American Geriatrics Society. 2020 June , 68(6): 1218-1225.
Patrick RJ, Slobodian D, Debanne S, et al. Managing hospice quality: Knowing FEHC data may improve CAHPS scores. Am J Med Qual. 2017 Nov/Dec, 32(6): 685.
Anhang PR, Stucky B, Parast L, et al. Development of valid and reliable measures of patient and family experiences of hospice care for public reporting. Journal of Palliative Medicine. 2018 Mar 20
Parast L, Elliott MN, Hambarsoomian K, et al. Effects of survey mode on Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospice survey scores. J Am Geriatr Soc. 2018 Mar, 66(3): 546-552.
Price RA, Parast L, Haas A, et al. Black and Hispanic patients receive hospice care similar to that of white patients when in the same hospices. Health Aff (Millwood). 2017 Jul, 36(7): 1283-1290.
Martino SC, Elliott MN, Haviland AM, et al. Comparing the Health Care Experiences of Medicare Beneficiaries with and without Depressive Symptoms in Medicare Managed Care versus Fee-for-Service. Health Serv Res. , 51(3): 1002-20.
Zhu J, Weingart SN, Ritter GA, et al. Racial/Ethnic disparities in patient experience with communication in hospitals: real differences or measurement errors?. Med Care. 2015 May, 53(5): 446-54.
Abel G, Mavaddat N, Elliott MN, et al. Primary care experience of people with longstanding psychological problems: evidence from a national UK survey. Int Rev Psychiatry. 2011 Jan, 23(1): 9-Feb.
Sofaer S, Hopper S, Firminger K, et al. Addressing the need for public reporting of comparative hospice quality: a focus group study. Jt Comm J Qual Patient Saf. 2009 Aug, 35(8): 422-9.
Eselius LL, Zaslavsky AM, Huskamp HA, et al. Casemix adjustment of consumer reports about managed behavioral health care and health plans. Health Serv Res. 2008 Dec, 43(6): 2014-32.
Teno M, Clarridge R, Casey V, et al. Family perspectives on end-of-life care at the last place of care. JAMA. 2004 Jan, 291(1): 88-93.
Beebe TJ, Harrison PA, McRae JA Jr, et al. Evaluating behavioral health services in Minnesota's Medicaid population using the Experience of Care and Health Outcomes (ECHO) Survey. J Health Care Poor Underserved. 2003 Nov, 14(4): 608-21.
Eisen SV, Shaul JA, Leff HS, et al. Toward a national consumer survey: evaluation of the CABHS and MHSIP instruments. J Behav Health Serv Res. 2001 Aug, 28(3): 347-69.
Shaul JA, Eisen SV, Stringfellow VL, et al. Use of consumer ratings for quality improvement in behavioral health insurance plans. Jt Comm J Qual Improv. 2001 Apr, 27(4): 216-29.
McCorry F, Garnick DW, Bartlett J, et al. Developing performance measures for alcohol and other drug services in managed care plans. Jt Comm J Qual Improv. 2000 Nov, 26(11): 633-43.
Eisen SV, Cleary PD. The experience of care and health outcomes (ECHO) survey. Behavioral outcomes and guidelines sourcebook. 2000
Eisen SV, Clarridge B, Stringfellow V, et al. Toward a national report card: measuring consumer experiences with behavioral health services. In: Achieving Quality in Psychiatric and Substance Abuse Practice: Concepts and Case Reports; edited by B Dickey and L Seder. 2000
Eisen SV, Shaul JA, Clarridge B, et al. Development of a consumer survey for behavioral health services. Psychiatr Serv. 1999 June, 50(6): 793-8.
Teague GB, Ganju V, Hornik JA, et al. The MHSIP mental health report card: a consumer oriented approach to monitoring the quality of health plans. Eval Rev. 1997 June, 21(3): 330-41.
Mental Health Statistics Improvement ProgramTask F . The MHSIP consumer-oriented mental health report card: the final report of the Mental Health Statistics Improvement Program (MHSIP). Center for Mental Health Services. 1996 Apr
