Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 119 Bibliography Items Found
Quigley DD, Elliott MN, Quereshi N, et al. Associations and Interventions Using the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Patient Experience Survey Data: Systematic Review of the Evidence. J Patient Exp. Oct 2024
Matta S, Lee YSH, Grob R, et al. The Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings. Patient Exp J. Aug. 2024, 11(2): 13-26.
Hargraves JL, Cosenza C, Cleary PD. Measuring Access to Mental Health Services Among Primary Care Patients. Med Care. Aug 2024, 62(8): 559-566.
Quigley DD, Elliott MN, N Qureshi, et al. How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic Review. J Patient Cent Res Rev. Jul. 2024, 11(2): 88-96.
N Qureshi, Quigley DD. Patient Surveys Are Used Most Often to Assess Health Care Innovations, Rigorous Methods Are Less Common. AM J Med Qual. Jul-Aug. 2024, 39(4): 188-196.
Shaller D, Nembhard I, Matta S, et al. Assessing an innovative method to promote learning from patient narratives: Findings from a field experiment in ambulatory care. Health Serv Res. Apr 2024, 59(2): 14245.
Guo W, Temkin-Greener H, McGarry BE. Hospice providers serving assisted living residents: Association of higher volume with lower quality. J Am Geriatr Soc. Mar 2024, 72(8): 2483-2490.
Lee YSH, Grob R, Nembhard I, et al. Leveraging Patients' Creative Ideas for Innovation in Health Care. Millbank Q. Mar 2024, 102(1): 233-269.
Quigley DD, Slaughter ME, Qureshi N, et al. Associations of Primary Care Provider Burnout with Quality Improvement, Patient Experience Measurement, Clinic Culture, and Job Satisfaction. J Gen Intern Med. 2024 Jan 25, : 1-8.
Beckett MK, Quigley DD, Lehrman WG, et al. Interventions and Hospital Characteristics Associated With Patient Experience: An Update of the Evidence. Med Care Res Rev. Jun 2024, 81(3): 195-208.
Xue Y, Xiaoyan L, Yanghao T, et al. Patient satisfaction analysis of robot-assisted minimally invasive adrenalectomy: a single-center retrospective study. J Robot Surg. Jan 17 2024, 18(1): 39.
Quigley DD, Predmore Z, Martino S, et al. Patient Comments on the Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG-CAHPS) Survey Reflect Improvements in Provider Behaviors From Coaching. J Healthc Manag. 2023 Jun
Quigley DD, Slaughter ME, Qureshi N, et al. Associations of pediatric nurse burnout with involvement in quality improvement. J Pediatr Nurs. 2023 May-June, 70: e9-e16.
Bernstein DN, Jones CMC, Flemister AS, et al. Does Patient-Reported Outcome Measures Use at New Foot and Ankle Patient Clinic Visits Improve Patient Activation, Experience, and Satisfaction?. Foot Ankle Int. 2023 Apr
Chen L, McWilliams JM. Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession. JAMA Intern Med. 2023 Apr, 183(4): 350-359.
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients. J Gen Intern Med. 2023 Feb
Zhou RA, McIntosh N, Rajan R, et al. Association between use of clinician performance information and patient experience. Am J Manag Care. 2023 Feb, 29(2): e51-e57.
Quigley DD, Elliott MN, Slaughter ME, et al. Follow-Up Shadow Coaching Improves Primary Care Provider-Patient Interactions and Maintains Improvements When Conducted Regularly: A Spline Model Analysis. J Gen Intern Med. 2023 Jan, 38(1): 221-227.
Quigley DD, Qureshi N. PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Medical Home News . 2021, 12(24): 1-6.
Quigley DD, Qureshi N, Rybowski L, et al. Summary of the 2020 ´óÏóÊÓƵresearch meeting on 'advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys'. Expert Review of Pharmacoeconomics & Outcomes Research . 2022 May, : 1-8.
Quigley DD, Qureshi N, Palimaru A, et al. Content and actionability of recommendations to providers after shadow coaching. Quality Management in Health Care. 2022 Feb
Quigley DD, Predmore Z. What parents have to say: Content and actionability of narrative comments from the Child HCAHPS Survey. Hospital Pediatrics. 2022 Feb, 12(2): 205-219.
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960.
Quigley DD, Slaughter ME, Gidengil C, et al. Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences. Hosp Pediatr. 2021 Oct, 10: e199-e214.
Raj M, Banaszak-Holl J. Consumer engagement with information on performance: a narrative review. Qual Manag Health Care. 2021 Jul-Sep, 30(3): 153-165.
Quigley DD, Qureshi N, AlMasarweh L, et al. Using CAHPS® patient experience data for patient-centered medical home transformation. Am J Manag Care. 2021 Sep, 27(9): e322-e329.
Quigley DD, Slaughter M, Qureshi N, et al. Practices and changes associated with patient-centered medical home transformation. American Journal of Medical Quality. 2021 Sep, 27(9): 386-393.
Quigley DD, Qureshi N, Slaughter ME, et al. Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions. J Eval Clin Pract. 2021 May, Epub ahead of print.
M Ahmedov, Pourat N, Liu H, et al. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States. J Patient Rep Outcomes. 2021 March, 5(1): 59.
Lee YSH, Cleary PD, Nembhard IM. Effects of leader tactics on the creativity, implementation, and evolution of ideas to improve healthcare delivery. J Gen Intern Med. 2021 Feb , 36(2): 341-348.
Parast L, Tolpadi AA, Teno JM, et al. Hospice Care Experiences Among Cancer Patients and Their Caregivers. Journal of General Internal Medicine. 2021 Apr, 36(4): 961-969.
Qureshi N, Quigley DD, Hays RD. Nationwide qualitative study of practice leader perspectives on what it takes to transform into a Patient-Centered Medical Home. Journal of Internal General Medicine. 2020 Dec, 35(12): 3501-3509.
Quigley DD, Qureshi N, Masarweh LA, et al. Practice leaders report targeting several types of changes in care experienced by patients during Patient-Centered Medical Home Transformation. J Patient Exp. 2020 Dec, 7(6): 1509-1518.
Martino SC, Elliott MN, Hambarsoomian K, et al. Disparities in care experienced by American Indian and Alaska Native Medicare beneficiaries. Med Care. 2020 Nov, 58(11): 981-987.
Kincaid RB. Improving Consumer Assessment of Health Care Providers and Systems communication scores in hospice care: a pilot project. J Hosp Palliat Nurs. 2020 Oct, 22(5): 359-362.
Locock L, Montgomery C, Parkin S, et al. How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation. J Health Serv Res Policy. 2020 Jul, 25(3): 151-161.
Quigley DD, McCleskey SG. Improving care experiences for patients and caregivers at end of life: A systematic review. American Journal of Hospice and Palliative Medicine. 2021 Jan, 38(1): 84-93.
Dad T, Grobert ME, Richardson MM. Using patient experience survey data to improve In-Center Hemodialysis Care: a practical review. Am J Kidney Dis. 2020 Mar, 76(3): 407-416.
Feng JY, Toomey SL, Elliott MN, et al. Factors Associated With Family Experience in Pediatric Inpatient Care. Pediatrics. March 2020, 145(3): e20191264.
Nembhard IM, Buta E, Lee YSH, et al. A quasi-experiment assessing the six-month effects of a nurse care coordination program on patient care experiences and clinician teamwork in community health centers. BMC Health Serv Res. 2020 Feb, 137.
Quigley DD, Parast L, Haas AC, et al. Differences in Caregiver Reports of the Quality of Hospice Care Across Settings. Journal of the American Geriatrics Society. 2020 June , 68(6): 1218-1225.
Dad T, Tighiouart H, Lacson E Jr, et al. Long-term clinical outcomes among responders and nonresponders to the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) Survey. Kidney Med. 2020 Feb, 2(2): 181-188.
Quigley DD, Palimaru A, Lerner C, et al. A review of best practices for monitoring and improving inpatient pediatric patient experiences. Hosp Pediatr. 2020 Feb, 54(1).
Ish D, Parker AM, Osoba OA, et al. Using natural language processing to code patient experience narratives: Capabilities and challenges. 2020 Jan
Toomey SL, Elliott MN, Zaslavsky AM, et al. Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys. Acad Pediatr. 2019 May, 19(4): 446-453.
Lee YS, Cleary PD. Dissatisfied creators: generating creative ideas amid negative emotion in health care. Sage Journals. 2019 May
Cefalu MS, Elliott MN, Setodji CM, et al. Hospital quality indicators are not unidimensional: a reanalysis of Lieberthal and Comer. Health Serv Res. 2019 Apr, 54(2): 502-508.
Grob R, Schlesinger M, Barre LR, et al. What words convey: The potential for patient narratives to inform quality improvement. Milbank Q. 2019 Mar, 97(1): 176-227.
Quigley DD, Elliott MN, Setokji CM, et al. Quantifying Magnitude of Group-Level Differences in Patient Experiences with Health Care. Health Serv Res. 2018 Aug, 53 Suppl 1: 3027-3051.
Smith LM, Anderson WL, Lines LM, et al. Patient experience and process measures of quality of care at home health agencies: Factors associated with high performance. Home Health Care Serv Q. 2017 Jan-Mar, 36(1): 29-45.
