Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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51-87 of 87 Bibliography Items Found
Cleary PD. Expanding the use of patient reports about patient-centered care. Isr J Health Policy Res. 2013 Sep 17, 2(1): 36.
Zimlichman E, Rozenblum R, Millenson ML. The road to patient experience of care measurement: lessons from the United States. Isr J Health Policy Res. , 2(1): 35.
Llanwarne NR, Abel GA, Elliott MN, et al. Relationship between clinical quality and patient experience: analysis of data from the english quality and outcomes framework and the National GP Patient Survey. Ann Fam Med. 2013 Sept-Oct, 11(5): 467-72.
Paddison CA, Elliott MN, Haviland AM, et al. Experiences of care among Medicare beneficiaries with ESRD: Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey results. Am J Kidney Dis. 2013 Mar, 61(3): 440-9.
Ratanawongsa N, Karter AJ, Parker MM, et al. Communication and medication refill adherence: the Diabetes Study of Northern California. JAMA Intern Med. 2013 Feb, 173(3): 210-8.
Manary MP, Boulding W, Staelin R, et al. The patient experience and health outcomes. N Engl J Med. 2013 Jan 17, 368(3): 201-3.
Doyle C, Lennox L, Bell D. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ Open. 2013 Jan, 3(1): pii.
Weech-Maldonado R, Elliott MN, Pradham R, et al. Can hospital cultural competency reduce disparities in patient experiences with care?. Med Care . 2012 Nov, 50(Suppl): S48-55.
Zuckerman KE, Wong A, Teleki SS, et al. Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-June, 35(2): 138-48.
Lyratzopoulos G, Elliott MN, Barbiere JM, et al. Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient Survey. BMJ Qual Saf. 2012 Jan, 21(1): 21-9.
Weinick RM, Elliott MN, Volandes AE, et al. Using standardized encounters to understand reported racial/ethnic disparities in patient experiences with care. Health Serv Res. 2011 Apr, 46(2): 491-509.
Trigg L. Patients' opinions of health care providers for supporting choice and quality improvement. J Health Serv Res Policy. 2011 Apr, 16(2): 102-7.
Spinks TE, Walters R, Feeley TW, et al. Improving cancer care through public reporting of meaningful quality measures. Health Aff (Millwood). 2011 Apr, 30(4): 664-72.
Arora NK, Reeve BB, Hays RD, et al. Assessment of quality of cancer-related follow-up care from the cancer survivor's perspective. J Clin Oncol. 2011 Apr, 29: 1280-9.
Abel G, Mavaddat N, Elliott MN, et al. Primary care experience of people with longstanding psychological problems: evidence from a national UK survey. Int Rev Psychiatry. 2011 Jan, 23(1): 9-Feb.
Meterko M, Wright S, Lin H, et al. Mortality among patients with acute myocardial infarction: the influences of patient-centered care and evidence-based medicine. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1188-1204.
Isaac T, Zaslavsky AM, Cleary PD, et al. The relationship between patients' perception of care and measures of hospital quality and safety. Health Serv Res. 2010 Aug, 45(4): 1024-40.
Lehrman WG, Elliott MN, Goldstein E, et al. Characteristics of hospitals demonstrating superior performance in patient experience and clinical process measures of care. Med Care Res Rev. 2010 Feb, 67(1): 38-55.
Beckett MK, Elliott MN, Richardson A, et al. Outpatient satisfaction: the role of nominal versus perceived communication. Health Serv Res. 2009 Oct, 44(5 Pt 1): 1735-49.
Elliott MN, Kanouse DE, Edwards CA, et al. Components of care vary in importance for overall patient-reported experience by type of hospitalization. Med Care. 2009 Aug, 47: 842-9.
Ng CW, Lim GH, McMaster F, et al. Patient satisfaction in an observation unit: the Consumer Assessment of Health Providers and Systems Hospital Survey. Emerg Med J. 2009 Aug, 26(8): 586-9.
Zolnierek KB, Dimatteo MR. Physician communication and patient adherence to treatment: a meta-analysis. Med Care. 2009 Aug, 47(8): 826-834.
Fullam F, Garman AN, Johnson TJ, et al. The use of patient satisfaction surveys and alternative coding procedures to predict malpractice risk. Med Care. 2009 May, 47(5): 553-9.
Ferrari M, Shaller D. Measuring patient experience: beyond simple ratings of care. Minnesota Physician. 2008 Dec, 22(9).
Sequist TD, Schneider EC, Anastario M, et al. Quality monitoring of physicians: linking patients' experiences of care to clinical quality and outcomes. J Gen Intern Med. 2008 Nov, 23(11): 1784-90.
Rodriguez HP, Rogers WH, Marshall RE, et al. The effects of primary care physician visit continuity on patients' experiences with care. J Gen Intern Med. 2007 June, 22(6): 787-93.
Rodriguez HP, Rogers WH, Marshall RE, et al. Multidisciplinary primary care teams: effects on the quality of clinician-patient interactions and organizational features of care. Med Care. 2007 Jan, 45(1): 19-27.
Ngo-Metzger Q, Telfair J, Sorkin DH, et al. Cultural competency and quality of care: obtaining the patients perspective. The Commonwealth Fund. 2006 Oct
Scholle SH, Mardon R, Shih SC, et al. The relationship between quality and utilization in managed care. Am J Manag Care. 2005 Aug, 11(8): 521-7.
Sofaer S, Firminger K. Patient perceptions of the quality of health services. Annu Rev Public Health. 2005 , 26: 513-59.
Joffe S, Manocchia M, Weeks JC, et al. What do patients value in their hospital care? An empirical perspective on autonomy-centred bioethics. J Med Ethics. 2003 Apr, 29(2): 103-8.
Schneider EC, Zaslavsky AM, Landon BE, et al. National quality monitoring of Medicare health plans: The relationship between enrollees' reports and the quality of clinical care. Med Care. 2001 Dec, 39(12): 1313-25.
Cleary PD. The increasing importance of patient surveys. Qual Health Care. 1999 Sep 18, 8(4): 212.
Shaul JA, Fowler FJ, Zaslavsky AM, et al. The impact of having parents report about both their own and their children's experiences with health insurance plans. Med Care. 1999 Mar, 37(3 Suppl): MS59-MS68.
Crofton C, Lubalin JS, Darby C. Consumer Assessment Of Health Plans Study (CAHPSTM): Foreword. Med Care. 1999 Mar, 37(3 Suppl): MS1-MS9.
Safran DG, Taira DA, Rodgers WH, et al. Linking primary care performance to outcomes of care. J Fam Pract. 1998 Sept, 47(3): 213-20.
Cleary PD, Edgman-Levitan S. Health care quality: Incorporating consumer perspectives. JAMA. 1997 Nov 19, 278(19): 1608-1612.