Discussing Infectious Concerns About Residents
Effective communication may help residents and family members requesting antibiotics understand that there are potential risks associated with antibiotic use. Try using the DESC technique when conflicts develop with residents and/or their family members. Other posters listed below cover techniques and suggestions you can use in conversations with residents and family members about several different topics.
The materials below are intended for health care practitioners and nursing staff.
Poster – Talking With Residents and Family Members About Antibiotics (PDF, 216.3 KB)
Poster – Talking With Residents and Family Members About Urinary Tract Infections (PDF, 115 KB)
Poster – Talking With Residents and Family Members About Respiratory Tract Infections (PDF, 117.3 KB)
Poster – DESC Technique (PDF, 257.7 KB)
