Impact Case Studies on the CAHPS Surveys
AHRQ’s collection of Impact Case Studies highlights successes of organizations using AHRQ’s evidence-based tools and resources. Below are success stories from organizations that used the CAHPS Surveys grouped by the year the case study was published.
Contact us at ImpactCaseStudies@ahrq.hhs.gov to tell us how you’re using the CAHPS Surveys for improvement.
Case Studies Published Between 2016 – Present
- Johns Hopkins HealthCare Uses ´óÏóÊÓƵResources to Promote Health Literacy and Measure Patient Experience.
- Southern California Health Center Uses ´óÏóÊÓƵSurveys for Patient Feedback and Improvements.
- Los Angeles County Health Center Uses CAHPS To Shorten Wait Times.
Case Studies Published Between 2010–2015
- University of Missouri Uses AHRQ's Health Literacy Toolkit to Train and Coach Physicians.
- Hawaii Evaluates Medicaid Patients' Managed Care Experiences With ´óÏóÊÓƵCAHPS.
- Iowa Medicaid Uses ´óÏóÊÓƵResearch, Data to Improve Quality.
